Customer Service Assistant
| Posting date: | 02 September 2025 |
|---|---|
| Salary: | £2,592.87 to £2,634.02 per year, pro rata |
| Additional salary information: | A competitive salary Generous annual leave entitlement Access to an occupational pension scheme A range of employee benefits including; public transport and gym memberships discount |
| Hours: | Part time |
| Closing date: | 14 September 2025 |
| Location: | Hemsworth Library, Market St, Hemsworth, WF9 4JY |
| Remote working: | On-site only |
| Company: | Wakefield Council |
| Job type: | Permanent |
| Job reference: | 243703 |
Summary
We have an opportunity for A highly motivated individual, with a passion for delivering exceptional customer service to join the library service. The post is a 3.75 hrs based at Hemsworth Library working every Saturday, and you be responsible for providing a pleasurable library environment that enhances the customer experience and inspires them to return and promote the service to others.
You will have:
&· a positive and flexible approach
&· excellent interpersonal skills
&· previous experience in a customer facing environment
&· a good standard of ICT proficiency, including a working knowledge of Microsoft Office software programmes and web based packages
&· a calm approach when dealing with complex and stressful situations
&· the ability to engage and interact appropriately with both adults and children
&· the ability to encourage and motivate customers to participate in activities which enhance the customer experience.
If you would like any more information about this exciting role, please contact Andrea Milligan by telephone on: 07825920980
You will have:
&· a positive and flexible approach
&· excellent interpersonal skills
&· previous experience in a customer facing environment
&· a good standard of ICT proficiency, including a working knowledge of Microsoft Office software programmes and web based packages
&· a calm approach when dealing with complex and stressful situations
&· the ability to engage and interact appropriately with both adults and children
&· the ability to encourage and motivate customers to participate in activities which enhance the customer experience.
If you would like any more information about this exciting role, please contact Andrea Milligan by telephone on: 07825920980