CUSTOMER SERVICE INVESTIGATOR
| Posting date: | 12 August 2025 |
|---|---|
| Salary: | £12.84 to £13.10 per hour |
| Hours: | Full time |
| Closing date: | 11 September 2025 |
| Location: | Normanton, West Yorkshire, wf6 1td |
| Remote working: | On-site only |
| Company: | The Best Connection Group Limited |
| Job type: | Permanent |
| Job reference: | JN -082025-8045_1754994730 |
Summary
Customer Service Investigator
Location: Normanton
Salary: £12.84 - £13.10 per hour (dependent on time served)
Hours: Monday to Friday, rotating shifts between 8:00am-4:00pm and 9:00am-5:00pm
Position: Ongoing, with potential for permanent employment following a successful probation period
About the Role:
The Best Connection is recruiting a Customer Service Investigator on behalf of our client in Normanton. This role involves investigating and resolving queries from customers, fitters, and trades teams, ensuring issues are addressed promptly and professionally.
Key Requirements:
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Strong administrative skills
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Proven customer service experience
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Excellent problem-solving and communication skills
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Ability to manage multiple queries efficiently
What's on Offer:
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Competitive hourly rate between £12.84 and £13.10, based on length of service
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Rotating shift pattern providing some flexibility
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Ongoing role with the potential to become permanent after probation
If you are detail-oriented, customer-focused, and enjoy problem-solving in a fast-paced environment, we encourage you to apply.