Senior Communications Manager
| Dyddiad hysbysebu: | 29 Awst 2025 |
|---|---|
| Cyflog: | £44,720 i £47,850 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 14 Medi 2025 |
| Lleoliad: | Manchester |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 424108/1 |
Crynodeb
The Chief Operating Officer Group works closely with the Home Office’s policy and operational commands to enable us together to deliver the department’s priorities. The group is comprised of different teams and professional functions, including Commercial, Finance, People, Portfolio and Project Delivery, Security, Estates and Information and Digital, Data and Technology.
The Home Office Automation and Innovation portfolio is delivering the government's commitment to "set the standard for excellence in the AI age" - harnessing cutting-edge technology to revolutionise public service delivery. As outlined in the Government's Generative AI Framework, we're in "a period of rapid and exciting technological changes, which offers huge potential" - and we're turning that potential into reality.
Our work spans the incredible diversity of the Home Office's mission-critical operations - from transforming Border Security and Immigration processes to revolutionising Asylum case management and enhancing Counter-Terrorism capabilities. Imagine developing technology that helps reunite families, creates safer communities, protects vulnerable people, and ensures smoother journeys for the millions travelling to and from the UK.
Each area presents unique challenges where AI and automation can deliver substantial efficiency savings while improving outcomes for both the public and our colleagues.
Our Automation & Innovation portfolio operates at an impressive pace. We've already delivered millions in efficiency savings by automating routine tasks, allowing our operational colleagues to focus on the complex human-centred work where they add the most value. Every solution we implement ripples across the organisation, creating meaningful and measurable improvements in how government serves the public.
We're not just talking about AI's potential – we're actively building solutions that make a real difference to people's everyday experiences.
This role sits at the heart of our team engagement, ensuring our people understand and champion our automation mission.
Key Responsibilities
The successful candidate will:
- Lead internal channel strategy and management Develop and oversee the strategic approach to all internal communication channels, ensuring consistent messaging and effective channel governance across the organisation.
- Create engaging content for weekly notes and updates Craft compelling, accessible written content that keeps staff informed about organisational developments, translating complex information into clear, engaging language.
- Coordinate fortnightly all-hands calls and team events Manage end-to-end event planning including agenda development, speaker coordination, technical setup, and follow-up communications.
- Manage MS Teams and SharePoint channels Oversee technical and content management of digital platforms, including channel structures, permissions, moderation, and user training.
- Develop and deliver internal campaigns Create comprehensive communication campaigns to support organisational priorities, applying behavioural insights and managing multi-channel approaches.
- Support change communications Develop clear communication strategies for organisational transformation, addressing employee concerns and maintaining morale during transitions.
- Plan and execute team building activities Design and deliver activities that strengthen workplace relationships, boost morale, and reinforce organisational culture.
- Measure internal engagement Establish KPIs for communications effectiveness, analyse engagement metrics, and produce reports demonstrating impact and areas for improvement.
- Create leadership communications Craft high-quality materials for senior leaders including speeches, briefings, and presentations, ensuring strategic alignment and consistent messaging.
- Build team community and culture Foster positive workplace environment through connection opportunities, recognition programmes, and culture-building initiatives.
Personal Attributes and Skills
- Creative thinking - Generate innovative solutions to communication challenges and develop fresh approaches to engaging internal audiences.
- Strong organisational abilities - Manage multiple concurrent projects, maintain content calendars, and ensure timely delivery of high-quality communications.
- Excellent writing skills - Create clear, compelling content across various formats while ensuring accessibility and adherence to plain English principles.
- Project management capabilities - Successfully deliver campaigns from conception to evaluation, including stakeholder management and resource allocation.
- Attention to detail - Ensure accuracy in all communications and maintain brand consistency to meet government communication standards.
- Team player - Work collaboratively across disciplines and with embedded communicators throughout the organisation.
- Digital savvy - Effectively manage digital platforms, understand audience behaviour, and stay current with communication technologies.
- Event coordination expertise - Successfully plan and execute meetings and gatherings, managing logistics and stakeholder coordination.
Working Pattern
Due to the business requirements of this role, it is only available on a full-time basis. However, job-share and compressed hours are available.
Travel
Occasional travel within the UK may be required. Travel costs incurred for business need will be reimbursed in line with Home Office travel policy.
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