Benefits Officer (2 posts)
| Dyddiad hysbysebu: | 21 Awst 2025 |
|---|---|
| Cyflog: | £26,403 i £28,598 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Medi 2025 |
| Lleoliad: | Blaenau Gwent, Wales |
| Gweithio o bell: | Yn gyfan gwbl o bell |
| Cwmni: | Blaenau Gwent County Borough Council |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | REQ000099 |
Crynodeb
Responsible for the assessment of Housing Benefit and Council Tax Reduction claims in accordance with Regulations.
Assessment of Free School Meal and Schools Essential Grant applications and responding to enquiries from members of the public by telephone / email in relation to these applications
An exciting opportunity has arisen within the Benefits Service for highly organised, enthusiastic and confident individuals who are able to rise to the challenge of a busy service.
Ability to work independently and as a part of a team, using own initiative with a confident and positive attitude towards working with all residents, partners and stakeholders.
Principal accountabilities for the roles include: -
To provide an effective and secure Benefits service that aims to pay everyone quickly, correctly, first time, every time and continue to deter fraud
Providing advice, support and understanding to a wide range of customers enquiring about functions delivered through the Benefit Service.
Enquiries can be made through multiple channels of choice, such as telephone, e-mail, Website or Social Media.
Experience of working within a Customer Service environment and dealing with a wide range of duties is essential.
If you require more specific information on these roles, please contact Leanne Roberts – Service Manager Customer Experience & Transformation – leanne.roberts@blaenau-gwent.gov.uk
The positions are open to Internal and External candidates
Thorough pre-employment screening is undertaken during the recruitment process. The post holder will be required to complete an application for a Disclosure of Criminal Records.
Closing Date: 04/09/2025 At 12:00 midnight
Interview Date: TBC
Assessment of Free School Meal and Schools Essential Grant applications and responding to enquiries from members of the public by telephone / email in relation to these applications
An exciting opportunity has arisen within the Benefits Service for highly organised, enthusiastic and confident individuals who are able to rise to the challenge of a busy service.
Ability to work independently and as a part of a team, using own initiative with a confident and positive attitude towards working with all residents, partners and stakeholders.
Principal accountabilities for the roles include: -
To provide an effective and secure Benefits service that aims to pay everyone quickly, correctly, first time, every time and continue to deter fraud
Providing advice, support and understanding to a wide range of customers enquiring about functions delivered through the Benefit Service.
Enquiries can be made through multiple channels of choice, such as telephone, e-mail, Website or Social Media.
Experience of working within a Customer Service environment and dealing with a wide range of duties is essential.
If you require more specific information on these roles, please contact Leanne Roberts – Service Manager Customer Experience & Transformation – leanne.roberts@blaenau-gwent.gov.uk
The positions are open to Internal and External candidates
Thorough pre-employment screening is undertaken during the recruitment process. The post holder will be required to complete an application for a Disclosure of Criminal Records.
Closing Date: 04/09/2025 At 12:00 midnight
Interview Date: TBC
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.