Senior Housing Solutions Officer
| Dyddiad hysbysebu: | 21 Awst 2025 |
|---|---|
| Cyflog: | £37,280 i £39,152 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 03 Medi 2025 |
| Lleoliad: | County Hall Bythesea Road Trowbridge BA14 8JN |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Wiltshire Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 5499 |
Crynodeb
Housing - Empowering Housing Solutions for All in Wiltshire
Our Housing Solutions Service offers advice and support to people who are homeless or at risk of homelessness. We help customers respond proactively to their housing situation and find suitable, affordable accommodation.
As a Senior Housing Solutions Officer, based at our lively Bourne Hill Hub in Salisbury, you will share responsibility for the day-to-day statutory reviews and technical support and training for Housing Solutions colleagues in a job-share with another part-time senior officer. Working hours are Wednesday afternoon, all day Thursday and Friday.
You will train, coach, support and review the cases of officers delivering housing advice and fulfilling our statutory duties. You will work with people facing difficult circumstances - eviction, relationship breakdown, abuse, sofa surfing, or mortgage issues. Many of our customers, in addition to housing stress, are facing financial hardship or experiences of trauma. There may be communication issues to consider to ensure that we can help them in a way that works for them.
We’re looking for someone who is empathetic, resilient, and able to work with both customers and staff in a trauma-informed way. You will provide expert advice and coach staff, ensuring they work proactively to prevent or relieve homelessness in a customer-centred way. You will be collaborating with colleagues and external agencies on complex cases.
You will bring at least 3 years’ experience in housing, a degree or equivalent, in-depth knowledge of allocations and homelessness law, private rented sector law and social housing law.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Our Housing Solutions Service offers advice and support to people who are homeless or at risk of homelessness. We help customers respond proactively to their housing situation and find suitable, affordable accommodation.
As a Senior Housing Solutions Officer, based at our lively Bourne Hill Hub in Salisbury, you will share responsibility for the day-to-day statutory reviews and technical support and training for Housing Solutions colleagues in a job-share with another part-time senior officer. Working hours are Wednesday afternoon, all day Thursday and Friday.
You will train, coach, support and review the cases of officers delivering housing advice and fulfilling our statutory duties. You will work with people facing difficult circumstances - eviction, relationship breakdown, abuse, sofa surfing, or mortgage issues. Many of our customers, in addition to housing stress, are facing financial hardship or experiences of trauma. There may be communication issues to consider to ensure that we can help them in a way that works for them.
We’re looking for someone who is empathetic, resilient, and able to work with both customers and staff in a trauma-informed way. You will provide expert advice and coach staff, ensuring they work proactively to prevent or relieve homelessness in a customer-centred way. You will be collaborating with colleagues and external agencies on complex cases.
You will bring at least 3 years’ experience in housing, a degree or equivalent, in-depth knowledge of allocations and homelessness law, private rented sector law and social housing law.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.