Member Services Senior Officer
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | £28,163.00 to £40,520.00 per year |
| Hours: | Full time |
| Closing date: | 27 August 2025 |
| Location: | Ba14 8JN |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Permanent |
| Job reference: | 5217 |
Summary
Salary: £28,163 - £40,520 (Inclusive of a 15% market supplement)
Hours per week: 37 hours
Interview date: To be confirmed following shortlisting
Pensions - Empowering Retirement Security
If you are looking for a thought-provoking and fulfilling role that not only offers opportunities for skill development and career advancement but also values your well-being and work-life balance, then joining Wiltshire Pension Fund is the ideal choice. This role is a fantastic opportunity to join the team to delve into the dynamic field of pension administration.
The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Fund’s 180+ scheme employers, overseeing the admission and cessation of these organisations.
As a Member Services Officer, you will administer pension benefits; this includes but limited to determining leavers benefit entitlements, calculating and initiating payment of deferred benefits due for payment and adjusting pensions already in payment. You will also check and authorise payments of cases in respect of all types of retirements, deferred benefits due for payment and LGPS transfers undertaken by colleagues. This role is career graded meaning, dependant on your experience, you could join us as a Principal Officer, Senior Officer or an Officer. This also means if you join on a lower grade there is room for progression without the need for vacancy for you to move up.
We are proud to offer flexible and remote working arrangements and are happy to discuss what this might look like with prospective candidates. Though initially you will be required to be in the office every day for training and then reduce this to 2/3 days a week (pro rata for part time).
Hours per week: 37 hours
Interview date: To be confirmed following shortlisting
Pensions - Empowering Retirement Security
If you are looking for a thought-provoking and fulfilling role that not only offers opportunities for skill development and career advancement but also values your well-being and work-life balance, then joining Wiltshire Pension Fund is the ideal choice. This role is a fantastic opportunity to join the team to delve into the dynamic field of pension administration.
The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Fund’s 180+ scheme employers, overseeing the admission and cessation of these organisations.
As a Member Services Officer, you will administer pension benefits; this includes but limited to determining leavers benefit entitlements, calculating and initiating payment of deferred benefits due for payment and adjusting pensions already in payment. You will also check and authorise payments of cases in respect of all types of retirements, deferred benefits due for payment and LGPS transfers undertaken by colleagues. This role is career graded meaning, dependant on your experience, you could join us as a Principal Officer, Senior Officer or an Officer. This also means if you join on a lower grade there is room for progression without the need for vacancy for you to move up.
We are proud to offer flexible and remote working arrangements and are happy to discuss what this might look like with prospective candidates. Though initially you will be required to be in the office every day for training and then reduce this to 2/3 days a week (pro rata for part time).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.