Technical Support Admin Officer
| Dyddiad hysbysebu: | 29 Gorffennaf 2025 |
|---|---|
| Cyflog: | £131.90 bob dydd |
| Gwybodaeth ychwanegol am y cyflog: | per day PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Awst 2025 |
| Lleoliad: | Bristol, BS1 5TR |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Bristol 5273246 |
Crynodeb
What's involved with this role:
JOB TITLE: Technical Support Admin Officer
REF: Bristol 5273246
Pay rate: £131.90 per day PAYE
The role:
On behalf of a local council, we are seeking a Technical Support Admin Officer to deliver technical business support services to internal & external customers in one or more areas using skills and knowledge which may be unique to specific business processes.
You will contribute to the work of the team to ensure quality outputs, carry out support where required, promote ideas for ways of working/team development to improve outputs. At all times operate having regard to current legislation, best practice & service delivery plan/operational performance targets.
Key Responsibilities:
Coordinate a complex area of Administration or Business Support work. Take ownership and responsibility for end to end processes and assist in the development & delivery of day to day operational business and/or projects including taking a minor role in projects or pieces of work to ensure that all learning is effectively applied and adapted to the job and that the division’s plans and targets are achieved.
Respond to enquiries from internal and external customers and stakeholders including escalated issues, taking responsibility for satisfactory resolutions.
Interpret rules and guidelines in order to find solutions and to know when something needs to be referred to manager.
From the work schedule provided, support working models to ensure that service and customers are fully supported and that the service is working in an integrated manner.
Assist in the day to day delivery of frontline customer services to colleagues, members of the public, elected members, contractors and other directorate customers in accordance with the council’s core values and the key performance indicators.
What the client is looking for:
Proven experience in administrative and business support functions, with the ability to manage end-to-end processes efficiently and with minimal supervision.
Ability to engage with both internal and external customers, providing timely and professional responses to enquiries, including resolution of escalated issues.
Previous experience identifying opportunities for service improvements, team development, and streamlined ways of working.
Skilled in interpreting policies, rules, and guidelines to make informed decisions, knowing when to escalate issues appropriately to management.
Experience of assisting in the planning and delivery of business projects or initiatives, applying learning to adapt and support continuous improvement.
Previous experience providing administrative and technical support to frontline services, including interaction with members of the public, elected officials, contractors, and internal directorates.
A good understanding of current legislation, compliance requirements, and local government best practices, ensuring ethical and accountable service delivery.
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
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Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Bristol 5273246
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.