Practice Development and Training manager
| Posting date: | 24 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 23 August 2025 |
| Location: | Norwich, Norfolk, NR1 1BD |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4710410_1753350801 |
Summary
Are you a qualified and experienced accounting professional looking for a fresh challenge away from timesheets and targets?
Do you enjoy sharing your knowledge, building relationships, and making a meaningful impact across teams?A rapidly growing company based in Norwich is seeking a Practice Development & Learning Manager to help drive learning, innovation, and performance across its national network of accountancy practices.
Key Responsibilities
Learning & Development
- Identify training needs across the network
- Coordinate internal and external training courses
- Organise and deliver Technical Update Days
- Develop training materials and manage budgets
- Deliver training sessions to franchisees and staff
Practice Support & Enablement
- Promote tech adoption and process improvement
- Create and update practice guidance and user content
- Respond to queries and escalate support issues as needed
- Maintain relationships with external software and outsourcing partners
Practice Growth & Success
- Help improve profitability through best practice implementation
- Support the delivery of exceptional client service
- Empower franchise teams to reach their full potential
The successful candidate
- Experienced working within an accountancy practice
- ACA/ACCA qualified or qualified by experience (QBE)
- Strong communication skills across multiple channels
- Collaborative mindset with an ability to work independently
- Commercial awareness and an eye for practical solutions
- Interest in technology and process optimisation (full training provided)
What's on Offer?
- Dynamic work environment with a supportive team culture
- Opportunities for career growth and skill development
- Make a tangible impact on the success of practices and people.
- Competitive compensation and benefits
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk