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Business Intelligence Manager

Job details
Posting date: 23 July 2025
Salary: £50,000 per year
Additional salary information: £50,000 to £55,000 depending on experience
Hours: Full time
Closing date: 20 August 2025
Location: CR0 2BX
Company: United Response
Job type: Permanent
Job reference: UNIT194298

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Summary

Job title: Business Intelligence Manager

Salary: £50,000 to £55,000 depending on experience

Location: Remote with occasional travel to London (approximately once per month) for team meetings

Hours: 35

Contract: Permanent

Applicants must have the legal right to work in the UK and currently reside within the United Kingdom.

United Response is seeking an experienced Business Intelligence Manager to support our Business Applications Department.

Key Purpose of the role of Business Intelligence Manager:

The Business Intelligence Manager will lead the organisation’s use of Power BI and other business intelligence tools to transform raw data into valuable insights, enabling confident decision-making across United Response. Working closely with a third-party data engineering partner, the post holder will be responsible for shaping data requirements for the central data warehouse, developing refined reporting layers, and creating structured, reusable content that allows others across the organisation to self-serve data effectively.

This is a hands-on role that combines leadership and management with technical expertise and a focus on coaching others. The successful candidate will empower teams across the charity—many of whom rely heavily on spreadsheets—to use data with confidence, clarity, and consistency.

The post holder will play a central role in improving organisational data maturity, ensuring the availability of reliable, trusted data, and raising the baseline of data literacy through partnership, influence and coaching.

Our central support teams at United Response make sure that everyone who works here has the systems and information they need to fulfil their role, and feel motivated and supported as they do it.

To be considered for the role of Business Intelligence Manager, candidates must demonstrate the following essential skills and experience:

  • Strong hands-on experience in designing and delivering Power BI solutions using datasets, dataflows, and DAX, ideally in a complex organisational environment.
  • Experience designing, publishing, and maintaining Power BI apps for structured report delivery and access control.
  • Experience working with or alongside data engineering teams to define data requirements and ensure reporting needs are met.
  • Proven ability to communicate complex data concepts clearly to non-specialist audiences.
  • Demonstrated ability to support and coach colleagues in the effective use of data and BI tools.
  • Strong understanding of reporting design principles, including performance optimisation, semantic models, security, and usability.
  • Experience of leading cross-organisational change in the way data is used and interpreted.
  • Experience managing work through agile or iterative delivery methods.
  • Positive and inclusive approach to leadership, with experience supporting and developing team members.
  • Strong planning and prioritisation skills; able to manage competing demands in a fast-paced environment.
  • Commitment to United Response’s values and mission, with a collaborative, person-centred approach.

Do you want to be part of a community with shared goals and values?

Do you want to contribute to United Responses mission and Vision?

Do you want know your work is making a difference to someone’s life?

Then we want to hear from you.

In return, we will help you build a rewarding career along with the following benefits;

  • Your wellbeing matters to us, so we provide 2 wellbeing days per year
  • Enhanced company sick and maternity/paternity pay
  • Access to Blue Light Discount Card and Costco membership* T&C’s apply
  • Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
  • Fully paid training and access to nationally recognised qualifications/apprenticeships
  • Generous annual leave allowance, so you can balance your work and personal life.
  • Our UR STARS recognition program celebrates individuals and teams who go above and beyond in their work.
  • Work place pension scheme
  • Long service awards recognising loyalty to the people we support and the organisation
  • Travel to work scheme (season ticket loan)
  • Access to an online shopping platform with discounts from over 3,500 retailers

United Response is not just a social care provider – we're a well-respected charity dedicated to championing the rights of people with learning disabilities, Autistic People and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Creative, Strong, Honest, Responsive, and United.

United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria.

This role is subject to a DBS check, the cost of which will be covered by United Response. Please be aware that we reserve the right to close this vacancy early should we receive a high volume of suitable applications. Early application is strongly encouraged.

Key Words;

Charity, Charity Jobs, United Response, Technology, BI, Business Intelligence, Business Intelligence Manager

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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