Subsidence Claims Technician
| Posting date: | 11 July 2025 |
|---|---|
| Salary: | £28,000 to £32,000 per year |
| Hours: | Full time |
| Closing date: | 10 August 2025 |
| Location: | Remote work, Midlands, B1 2AA |
| Remote working: | Fully remote |
| Company: | IPS Group Limited |
| Job type: | Permanent |
| Job reference: | 57239919 |
Summary
Job Title: Subsidence Technician - Claims Handler
Location: Remote (UK-based)
Salary: £28,000 - £32,000 per annum, depending on experience
We’re working with a respected and growing insurance organisation looking to expand their specialist claims team with the addition of a Subsidence Technician. If you have experience handling property claims with a technical edge, this is a fantastic opportunity to join a team where your knowledge will be valued and your growth supported.
About the Role
As a Subsidence Technician, you’ll be responsible for managing a portfolio of subsidence claims from first notification through to resolution. Working closely with surveyors, engineers and contractors, you’ll play a vital role in diagnosing root causes, coordinating investigations, and ensuring fair and efficient claim settlements. This is a varied and rewarding position suited to someone who enjoys a mix of technical detail, customer service, and problem-solving.
Key Responsibilities
- Handle a caseload of subsidence claims end-to-end
- Interpret structural reports and provide informed decisions on next steps
- Liaise with policyholders, loss adjusters, surveyors and third-party suppliers
- Review policy cover, manage liability decisions and authorise repairs or settlements
- Maintain clear and accurate records, ensuring compliance with FCA and company standards
- Keep customers updated with empathy and professionalism throughout the process
What We’re Looking For
- Previous experience managing property claims, ideally with exposure to subsidence
- Strong technical understanding of buildings insurance or related surveying knowledge
- Confident communicator with the ability to explain complex issues clearly
- Highly organised and capable of managing multiple cases at different stages
- A calm, investigative mindset and a natural problem-solver
- Comfortable working independently in a fully remote setting
What’s on Offer
- A competitive salary between £28,000 and £32,000
- Full remote work
- Supportive team culture and ongoing professional development
- Opportunities to progress in a specialist technical role
- Access to company benefits including pension, holidays, and wellbeing support
This is a great move for someone looking to step into a more specialist role, or for a technician who wants the flexibility of remote work without compromising on career development.
If you’re ready for a new challenge where your expertise makes a real difference, we’d love to hear from you. Apply now or get in touch for more details.
Location: Remote (UK-based)
Salary: £28,000 - £32,000 per annum, depending on experience
We’re working with a respected and growing insurance organisation looking to expand their specialist claims team with the addition of a Subsidence Technician. If you have experience handling property claims with a technical edge, this is a fantastic opportunity to join a team where your knowledge will be valued and your growth supported.
About the Role
As a Subsidence Technician, you’ll be responsible for managing a portfolio of subsidence claims from first notification through to resolution. Working closely with surveyors, engineers and contractors, you’ll play a vital role in diagnosing root causes, coordinating investigations, and ensuring fair and efficient claim settlements. This is a varied and rewarding position suited to someone who enjoys a mix of technical detail, customer service, and problem-solving.
Key Responsibilities
- Handle a caseload of subsidence claims end-to-end
- Interpret structural reports and provide informed decisions on next steps
- Liaise with policyholders, loss adjusters, surveyors and third-party suppliers
- Review policy cover, manage liability decisions and authorise repairs or settlements
- Maintain clear and accurate records, ensuring compliance with FCA and company standards
- Keep customers updated with empathy and professionalism throughout the process
What We’re Looking For
- Previous experience managing property claims, ideally with exposure to subsidence
- Strong technical understanding of buildings insurance or related surveying knowledge
- Confident communicator with the ability to explain complex issues clearly
- Highly organised and capable of managing multiple cases at different stages
- A calm, investigative mindset and a natural problem-solver
- Comfortable working independently in a fully remote setting
What’s on Offer
- A competitive salary between £28,000 and £32,000
- Full remote work
- Supportive team culture and ongoing professional development
- Opportunities to progress in a specialist technical role
- Access to company benefits including pension, holidays, and wellbeing support
This is a great move for someone looking to step into a more specialist role, or for a technician who wants the flexibility of remote work without compromising on career development.
If you’re ready for a new challenge where your expertise makes a real difference, we’d love to hear from you. Apply now or get in touch for more details.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.