Business Administrator
| Dyddiad hysbysebu: | 11 Gorffennaf 2025 |
|---|---|
| Cyflog: | £27,007.50 i £27,007.5 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | + competitive benefits package |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Awst 2025 |
| Lleoliad: | London, London, NW9 4EW |
| Cwmni: | Ingeus |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 501433_1752259388 |
Crynodeb
As the primary clerical support resource for internal and external customers, the Business Administrator will undertake time critical administration tasks to support the progression of claimant referrals through the Personal Independence Payment (PIP)/ Workplace Capability Assessment (WCA) and Specialist Benefits (SB) assessment process, contributing to the achievement of volume, quality and service target performance levels. This role is based at Colindale with some home working,
Essential Criteria:
- Previous experience in an administration / clerical support role.
- Previous experience in customer service.
- Strong customer service skills.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- Analytical and problem-solving skills.
- IT literacy including the ability to type/ data input accurately, and at speed.
- Previous experience using CRM databases.
- Organised and able to manage time productively.
- Flexible and able to adapt and respond well to change.
Desirable Criteria:
- Experience using Power BI.
- Experience of using contact centre technologies.
- Customer Service Qualification.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.