Dewislen

Charitable Services Administrator

Manylion swydd
Dyddiad hysbysebu: 11 Gorffennaf 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £12.21 per hour
Oriau: Rhan Amser
Dyddiad cau: 10 Awst 2025
Lleoliad: Cannock
Cwmni: Newlife the Charity for Disabled Children
Math o swydd: Parhaol
Cyfeirnod swydd: 575

Gwneud cais am y swydd hon

Crynodeb

Job Advert


JOB TITLE: CHARITABLE SERVICES ADMINISTRATOR

Reports To: Child and Family Support Manager
Division: Charity
Team: Child and Family Support Team
Location: Cannock

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ROLE PURPOSE

The Charitable Services Administrator provides efficient and professional administrative support to the Equipment and Nurse
Service teams within Newlife. This role ensures timely communication with families, professionals, and suppliers, contributing to
the smooth and effective delivery of services. Key responsibilities include managing communications, maintaining accurate records,
processing invoices and purchase orders, and supporting the wider administrative needs of the team. Through high-quality support,
the role directly contributes to improving the lives of children and their families.

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KEY RESPONSIBILITIES

* Professionally answer and manage incoming telephone calls and emails.

* Promptly direct enquiries and messages to the appropriate team members.

* Handle callback and email requests and follow up where required.

* Maintain accurate records of communications and actions.

* Provide general administrative support across the service.

* Process and log invoices in a timely manner.

* Raise purchase orders (POs) accurately and efficiently.

Note: The above list outlines the key accountabilities of the role but is not exhaustive.

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TEAM MEMBER REQUIREMENTS

QUALIFICATIONS & TRAINING

* GCSEs (or equivalent) in Maths, English, and Information Technology at Grade C or above.

KNOWLEDGE & EXPERIENCE

* Prior experience in an administrative role, ideally within a health or social care environment.

* Familiarity with information databases, preferably Microsoft Access.

* Strong understanding of confidentiality principles and GDPR compliance.

SKILLS

* Ability to prioritise workload and work effectively in a fast-paced environment.

* Strong verbal and written communication skills, delivered with confidence and sensitivity.

* Skilled in managing expectations of families and professionals.

* High level of accuracy and attention to detail.

* Excellent record-keeping and IT skills, including proficiency in Microsoft Word and Excel.

* Problem-solving mindset with the ability to troubleshoot and overcome barriers.

ATTRIBUTES

* Resilient and adaptable to change.

* Flexible, methodical, and professional in approach.

* Constructive problem-solver with a positive attitude.

* Self-motivated and highly organised.

* Compassionate and collaborative team player.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon