Charitable Services Administrator
| Posting date: | 11 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £12.21 per hour |
| Hours: | Part time |
| Closing date: | 10 August 2025 |
| Location: | Cannock |
| Company: | Newlife the Charity for Disabled Children |
| Job type: | Permanent |
| Job reference: | 575 |
Summary
Job Advert
JOB TITLE: CHARITABLE SERVICES ADMINISTRATOR
Reports To: Child and Family Support Manager
Division: Charity
Team: Child and Family Support Team
Location: Cannock
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ROLE PURPOSE
The Charitable Services Administrator provides efficient and professional administrative support to the Equipment and Nurse
Service teams within Newlife. This role ensures timely communication with families, professionals, and suppliers, contributing to
the smooth and effective delivery of services. Key responsibilities include managing communications, maintaining accurate records,
processing invoices and purchase orders, and supporting the wider administrative needs of the team. Through high-quality support,
the role directly contributes to improving the lives of children and their families.
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KEY RESPONSIBILITIES
* Professionally answer and manage incoming telephone calls and emails.
* Promptly direct enquiries and messages to the appropriate team members.
* Handle callback and email requests and follow up where required.
* Maintain accurate records of communications and actions.
* Provide general administrative support across the service.
* Process and log invoices in a timely manner.
* Raise purchase orders (POs) accurately and efficiently.
Note: The above list outlines the key accountabilities of the role but is not exhaustive.
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TEAM MEMBER REQUIREMENTS
QUALIFICATIONS & TRAINING
* GCSEs (or equivalent) in Maths, English, and Information Technology at Grade C or above.
KNOWLEDGE & EXPERIENCE
* Prior experience in an administrative role, ideally within a health or social care environment.
* Familiarity with information databases, preferably Microsoft Access.
* Strong understanding of confidentiality principles and GDPR compliance.
SKILLS
* Ability to prioritise workload and work effectively in a fast-paced environment.
* Strong verbal and written communication skills, delivered with confidence and sensitivity.
* Skilled in managing expectations of families and professionals.
* High level of accuracy and attention to detail.
* Excellent record-keeping and IT skills, including proficiency in Microsoft Word and Excel.
* Problem-solving mindset with the ability to troubleshoot and overcome barriers.
ATTRIBUTES
* Resilient and adaptable to change.
* Flexible, methodical, and professional in approach.
* Constructive problem-solver with a positive attitude.
* Self-motivated and highly organised.
* Compassionate and collaborative team player.
JOB TITLE: CHARITABLE SERVICES ADMINISTRATOR
Reports To: Child and Family Support Manager
Division: Charity
Team: Child and Family Support Team
Location: Cannock
----------------------------------------------------------------------------------------------------------------------------------
ROLE PURPOSE
The Charitable Services Administrator provides efficient and professional administrative support to the Equipment and Nurse
Service teams within Newlife. This role ensures timely communication with families, professionals, and suppliers, contributing to
the smooth and effective delivery of services. Key responsibilities include managing communications, maintaining accurate records,
processing invoices and purchase orders, and supporting the wider administrative needs of the team. Through high-quality support,
the role directly contributes to improving the lives of children and their families.
----------------------------------------------------------------------------------------------------------------------------------
KEY RESPONSIBILITIES
* Professionally answer and manage incoming telephone calls and emails.
* Promptly direct enquiries and messages to the appropriate team members.
* Handle callback and email requests and follow up where required.
* Maintain accurate records of communications and actions.
* Provide general administrative support across the service.
* Process and log invoices in a timely manner.
* Raise purchase orders (POs) accurately and efficiently.
Note: The above list outlines the key accountabilities of the role but is not exhaustive.
----------------------------------------------------------------------------------------------------------------------------------
TEAM MEMBER REQUIREMENTS
QUALIFICATIONS & TRAINING
* GCSEs (or equivalent) in Maths, English, and Information Technology at Grade C or above.
KNOWLEDGE & EXPERIENCE
* Prior experience in an administrative role, ideally within a health or social care environment.
* Familiarity with information databases, preferably Microsoft Access.
* Strong understanding of confidentiality principles and GDPR compliance.
SKILLS
* Ability to prioritise workload and work effectively in a fast-paced environment.
* Strong verbal and written communication skills, delivered with confidence and sensitivity.
* Skilled in managing expectations of families and professionals.
* High level of accuracy and attention to detail.
* Excellent record-keeping and IT skills, including proficiency in Microsoft Word and Excel.
* Problem-solving mindset with the ability to troubleshoot and overcome barriers.
ATTRIBUTES
* Resilient and adaptable to change.
* Flexible, methodical, and professional in approach.
* Constructive problem-solver with a positive attitude.
* Self-motivated and highly organised.
* Compassionate and collaborative team player.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.