Operations Director - Maintenance
| Dyddiad hysbysebu: | 08 Gorffennaf 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £108,563 plus £9,187 Car Allowance |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Awst 2025 |
| Lleoliad: | Liverpool, L11 0EL |
| Cwmni: | Torus Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 311 |
Crynodeb
Job Advert
Do you have the strategic insight, operational expertise, and inspirational leadership to transform services and deliver
outstanding customer experience?
HMS is seeking a visionary and driven Operations Director – Maintenance to lead high-impact service delivery and shape the future
of our maintenance operations.
* Reporting to: Managing Director, HMS
* Direct Reports: Heads of Service within the Maintenance Directorate
* Location: North-West Based (Torus Group Heartlands)
About the Role:
As Operations Director – Maintenance, you’ll oversee a directorate of over 400 colleagues and a turnover of approximately £60
million. Your remit spans responsive repairs, void maintenance, compliance services, environmental operations, and more. This
pivotal leadership role will drive transformation, operational excellence, and a customer-focused delivery – while ensuring high
performance, profitability, and regulatory compliance.
You’ll sit at the heart of HMS's leadership team, reporting directly to the Managing Director, and presenting to the HMS Board.
You’ll shape strategy, lead change, and embed a culture of continuous improvement, innovation and a strong customer excellence
focus that directly benefits the communities we serve.
What We’re Looking For:
* Proven track record of leading maintenance, repairs, customer focussed operations at a senior level.
* Strategic thinker with the ability to transform operational delivery and embed a culture of performance and excellence.
* Strong understanding of commercial delivery, compliance, and customer service in a social impact context.
* Relevant professional qualifications (e.g. construction, leadership, business) with a commitment to continuous professional
development.
* Passionate leadership skills with the ability to coach, mentor and inspire diverse teams.
* Robust experience in financial governance, risk management, and delivering measurable outcomes.
Why Join HMS?
At HMS, commercial success fuels social impact. This role offers:
* The chance to lead a dynamic and growing organisation.
* A platform to drive innovation and strategic change.
* The opportunity to make a tangible difference in local communities.
* A collaborative and values-driven leadership environment.
Please refer to the HMS Operations Director – Maintenance Recruitment Pack under Job Attachments to view the full role
description.
For further enquiries, contact our Recruitment & Onboarding Business Partner, Jenny Creaby, at jenny.creaby@torus.co.uk.
Do you have the strategic insight, operational expertise, and inspirational leadership to transform services and deliver
outstanding customer experience?
HMS is seeking a visionary and driven Operations Director – Maintenance to lead high-impact service delivery and shape the future
of our maintenance operations.
* Reporting to: Managing Director, HMS
* Direct Reports: Heads of Service within the Maintenance Directorate
* Location: North-West Based (Torus Group Heartlands)
About the Role:
As Operations Director – Maintenance, you’ll oversee a directorate of over 400 colleagues and a turnover of approximately £60
million. Your remit spans responsive repairs, void maintenance, compliance services, environmental operations, and more. This
pivotal leadership role will drive transformation, operational excellence, and a customer-focused delivery – while ensuring high
performance, profitability, and regulatory compliance.
You’ll sit at the heart of HMS's leadership team, reporting directly to the Managing Director, and presenting to the HMS Board.
You’ll shape strategy, lead change, and embed a culture of continuous improvement, innovation and a strong customer excellence
focus that directly benefits the communities we serve.
What We’re Looking For:
* Proven track record of leading maintenance, repairs, customer focussed operations at a senior level.
* Strategic thinker with the ability to transform operational delivery and embed a culture of performance and excellence.
* Strong understanding of commercial delivery, compliance, and customer service in a social impact context.
* Relevant professional qualifications (e.g. construction, leadership, business) with a commitment to continuous professional
development.
* Passionate leadership skills with the ability to coach, mentor and inspire diverse teams.
* Robust experience in financial governance, risk management, and delivering measurable outcomes.
Why Join HMS?
At HMS, commercial success fuels social impact. This role offers:
* The chance to lead a dynamic and growing organisation.
* A platform to drive innovation and strategic change.
* The opportunity to make a tangible difference in local communities.
* A collaborative and values-driven leadership environment.
Please refer to the HMS Operations Director – Maintenance Recruitment Pack under Job Attachments to view the full role
description.
For further enquiries, contact our Recruitment & Onboarding Business Partner, Jenny Creaby, at jenny.creaby@torus.co.uk.