Dewislen

Duty Manager

Manylion swydd
Dyddiad hysbysebu: 01 Gorffennaf 2025
Cyflog: £13.69 yr awr
Oriau: Llawn Amser
Dyddiad cau: 31 Gorffennaf 2025
Lleoliad: HX1 1RE
Gweithio o bell: Ar y safle yn unig
Cwmni: The Piece Hall Trust
Math o swydd: Parhaol
Cyfeirnod swydd: DM01

Gwneud cais am y swydd hon

Crynodeb

Position: Duty Manager
Reporting To: Operations Manager
Contract: Permanent, 37 hours per week (will include evenings and weekends)
Salary: £13.69 per hour
Start Date: ASAP

About Us

Run by The Piece Hall Charitable Trust, this grade 1 listed building is the only remaining Georgian cloth hall in the world and welcomes more than 2 million visitors a year.

First opened in 1779 for the trading of ‘pieces’ of hand-woven woollen cloth, this stunning heritage site is now an award-winning, free to enter, contemporary leisure, retail and arts destination with a treasure trove of high-quality independent shops, bars, cafés and restaurants.

About the Job Role

Reporting to and working with the Operations Manager, the Duty Managers are responsible for the smooth running of The Piece Hall's daily operations. You will ensure that the building and facilities deliver all the expectations of a world class visitor destination conducting effective security and maintenance processes, and delivering excellent customer service to our tenants and visitors.

The Duty Managers will work on a shift-based pattern. Whilst on duty, you will confidently lead the cleaning, security, and maintenance arrangements across the site. This role is hands-on and practical, with cleaning and maintenance being an essential part of a Duty Manager's daily activities. You will also act as 'eyes and ears' for The Piece Hall Trust, regularly taking overall operational responsibility for the building and it's activities.

Main Duties

Opening and closing the building.
Following health and safety compliance procedures and updating records.
Ensuring that all public areas such as the courtyard, visitor centre, entrance gates, perimeter and toilet facilities are consistently maintained and presentable.
Monitoring activity across the site by being an active presence and responding to any issues that arise, including the monitoring of CCTV. (licence preferred).
Acting as a a fire marshal and designated first aider.
Taking the lead in managing any alarms, incidents or emergencies, and to report these incidents in line with appropriate procedures.
Liaising with emergency services where needed.
Being knowledgeable in safeguarding and acting accordingly in circumstances that arise.
Responsible for general housekeeping.
Acting as a knowledgeable ambassador of The Piece Hall.
Person Specification

Excellent communication skills
A flexible approach to work and working hours
Excellent leadership skills with the ability to give clear and precise instructions
The ability to provide planned and responsive services to the business in a dynamic environment.
The ability to work well as part of a team, but similarly work off your own initiative.
Have a solution-focus approach to problems.
A willingness to work outside, on your feet, in all weather conditions

Please note the following:

The above job description is not all encompassing and is subject to change to meet the needs of the role.

The successful candidate will be subject to a basic DBS check.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon