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Project Support Officer (Infected Blood Compensation Authority)

Job details
Posting date: 01 July 2025
Salary: £36,728 to £40,670 per year
Hours: Full time
Closing date: 13 July 2025
Location: Newcastle-upon-Tyne
Company: Government Recruitment Service
Job type: Permanent
Job reference: 414256/1

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Summary

Opportunities to move to the new Infected Blood Compensation Authority (IBCA)

At the moment all IBCA roles are hosted by Cabinet Office within the Civil Service. However, once IBCA becomes operational, it is anticipated that most of these roles will transfer to IBCA, which is a new Arms Length Body (ALB) separate from the Cabinet Office. Roles that transfer to IBCA from Cabinet Office will maintain the same or substantially the same terms and conditions of employment that are overall no less favourable. It is anticipated that employees who move from Cabinet Office to IBCA will be able to continue to participate in the Civil Service Pension arrangements with no break in their pensionable service. Roles commencing after IBCA has become operational will be with IBCA itself on similar terms and conditions. All successful candidates will receive full details of the terms and conditions of employment for their role with their formal job offer.

Please note that the mission of IBCA means that it is likely to be operational for a period of approximately 5 to 7 years. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arms Length Body (ALB), or an external employer.

The HEO Project Support role provides essential administrative and operational support to the project management team within the Infected Blood Compensation Authority. This position plays a key part in ensuring the successful delivery of projects by facilitating communication, tracking progress, and managing documentation, while also taking on challenging responsibilities that require initiative and problem-solving skills.

Key Responsibilities:

Administrative Support

  • Provide comprehensive administrative support for multiple projects, including scheduling meetings, coordinating travel arrangements, and maintaining project documentation.
  • Assist in the preparation of project briefs, presentations, and reports, ensuring that all content is accurate and well-organised.

Project Tracking and Reporting

  • Monitor project progress by maintaining project plans and action logs; track milestones and deliverables to ensure adherence to timelines.
  • Develop and maintain project dashboards that provide insight into project statuses, risks, and issues for stakeholders.

Communication and Coordination

  • Act as the key point of contact for project-related inquiries, facilitating communication between team members, stakeholders, and external partners.
  • Organise and participate in project meetings, documenting minutes and action items to ensure follow-up and accountability.

Risk and Issue Management

  • Support the identification and management of project risks and issues, assisting with the implementation of mitigation strategies.
  • Maintain a risk register and ensure that relevant stakeholders are updated on the status of identified risks.

Continuous Improvement

  • Proactively identify areas for improvement in administrative processes and contribute to the development of best practices within the project team.
  • Participate in training and development opportunities to enhance skills related to project management and administration.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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