Outpatient Appointment Coordinator
| Dyddiad hysbysebu: | 23 Mehefin 2025 |
|---|---|
| Cyflog: | £30,039.00 i £31,088.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £30039.00 - £31088.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Gorffennaf 2025 |
| Lleoliad: | London, SE5 9RS |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9213-25-0661 |
Crynodeb
Responsible for ensuring that outpatient waiting times across the specialities are constantly monitored in line with performance targets Answer calls from patients and deal with their queries, requests for changes to their appointments and booking follow up appointments To make appointments in the appropriate clinics using Epic and the NHS National Booking System (ERS) in line with 18 Week Referral to Treatment Pathway and the Two Week Rule for cancer referrals. Responsible for recognising potential future breaches to waiting times targets ensuring this is brought to the appropriate management contact within the team and/or Division Responsible for advising the Team Leader/s and Assistant Service Manager of capacity issues that might negatively impact on patient appointment processes Responsible for ensuring departmental procedures for the processing of patient information are dealt with in line with the confidentiality code of practice Responsible for ensuring that all referrals and appointment requests are processed in line with departmental and Trust wide procedures Responsible for the amendment and cancellation of all appointments types (new and follow ups) Responsibility for maintaining a direct booking system, by agreeing dates either with patients and/or GPs; To deal effectively with GP/Consultant queries regarding patient appointments and details for all Trust wide clinics Ensure that any relevant information is communicated to patients and internal service users as appropriate To scan all referrals entering the Trust and ensure that standards related to the capturing of minimal data set is met