Security Control Room Supervisor - Average 56 hours per week - Nights
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Cyflog: | £15.51 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | 15.51 - 15.51 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Gorffennaf 2025 |
| Lleoliad: | Central London, EC3A 2BP |
| Cwmni: | Vacancy Filler |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | JUN20251928 |
Crynodeb
The Supervisor will be responsible for supporting the Management Team in delivering the smooth and efficient running of the Security Service. There is something for everyone at the world’s largest publicly traded property and casualty insurance company and we are looking for high calibre SIA Licensed Security Personnel to join our Team.Information:Position: Security Control Room SupervisorLocation: Central London (EC3A)Pay Rate: £15.51 per hourHours: Average 56 hours per weekShifts: 6 On, 3 Off - NightsJob Requirements:SIA Licence required - DS & CCTVKnowledge of C-Cure/Avigilon is essential.Control room experience desirableExperience as a Team Leader/Supervisor is requiredExcellent communication both written & verbalExcellent levels of customer service at all timesReliable, Responsible and PunctualTo have a smart appearance befitting the companyFlexible in the approach to daily duties and additional events when held on site.Computer literate in Microsoft Word, Outlook and ExcelBe Calm under pressure and confident in dealing with confrontational situations in a calm and professional mannerAble to work as part of a team as well as on your ownJob Responsibilities:To be responsible for the deployment of the security team to ensure that a satisfactory security presence is maintained on site as required by the customer.To ensure the highest standards of customer care are maintained all times when dealing with staff, and visitors to the site.To ensure that all security personnel adhere to their duties and policies and procedures of the site and report any breach of these immediately to the security manager.Assist the Site Manger in all areas of his responsibility and maintain a close working relationship.Establish a thorough understanding of the site specification and monitor the frequencies of all activities ensuring they are current and in line with customers’ expectations.Maintain confidentiality and establish and maintain a good reputation with the customer.Respond to customer communication in a professional and timely manner.Supervise the team ensuring all officers are following site procedures in line with the customers’ requirements.To ensure the Handover is checked at the beginning of the shift to ensure all vital details are carried out before their time.Able to make informed decisions under pressure.Be able to liaise with external authorities and services as required and build and maintain relationships with stake holders.To ensure that the daily occurrence book is maintained correctly and that all relevant reports are completedResponsible for all staff under their direct supervision and ensuring that all staff wear correct uniform, appropriate personal protective equipment and are regularly briefed.Respond accordingly to emergencies and incidents including fire and intruder alarms and assisting in the evacuation of the buildings where necessaryMaintain a good level of morale and discipline within the team taking into consideration their welfare.Identify any training needs for your staff and feedback to your line management.Take a proactive approach to increasing the services offered to customer.Complete appropriate training documentation and records.Ensure any changes to site operations are referenced and included within the assignment instructions for the site against which all security officers should be assessed to ensure their understanding and compliance. All instructions must be signed as having been read and understood. If new duties are not referenced, then this must be brought to your line management’s attention.Set and maintain the highest personal and professional standards as a colleague of CIS and adopt a total quality approach to every aspect of your work, colleagues and customers.Proactively monitor and maintain staff discipline, standards and conduct.Monitor the security officer’s performance, conduct annual appraisals in line with company policy and encourage their personal developmentRegularly audit site equipment & ensure that site paperwork is correctly maintained.Attend all required meetings with the customer and your line management in support of the company’s aim of consistent quality service delivery.Ensure that you complete and submit timesheets/holiday and sickness forms within the given timescales.Liaise closely with your Team to ensure that they are aware of any changing requirements of the contract and regularly briefed.Carry out any reasonable requests made by CIS management.Flexible in the approach to daily dutiesBenefits:Health care plan (HSF)Perk Box (HSF) - discounts & offers from cinema tickets to days outCycle to work schemeTailored Site UniformFirst class training allowing you to develop your skillsA view for career developmentLong service & Employee Recognition awardsAnd much more!!A globally recognised Security Solutions Specialist delivering service excellence, to our Customers, Colleagues, and Communities. CIS is an independently owned business providing professional security solutions across the UK and Ireland. Our people are at the heart of everything we do. They have a sense of belonging and togetherness that manifests itself in operational excellence and world-class customer service. CIS Security is a multi-award-winning company, recently being awarded World’s Happiest Workplace in 2025.At CIS Security Ltd, we do not just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our Customers, Colleagues, and Communities. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decisions are based on qualifications, quality, and business needs.Due to the volume of applications, if we have not contacted you within three weeks of initial contact then unfortunately you have not been successful on this occasion.