Business Systems Administrator
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Gorffennaf 2025 |
| Lleoliad: | York, North Yorkshire |
| Gweithio o bell: | Yn gyfan gwbl o bell |
| Cwmni: | Omni RMS |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 144618 |
Crynodeb
Business Systems Administrator
Location: York
Hours of work: 37.5
Contract Type: Fixed Term Contract
As a Business Systems Administrator, you will play a key role in supporting parents, school staff, and operations teams with the effective use of the meal ordering system.
Job Description
You’ll act as a vital point of contact for system-related queries, ensuring smooth day-to-day functionality and user satisfaction.
You will also provide additional support for the catering system used across all schools, helping to maintain efficient and accurate service delivery.
In addition to frontline support, you'll be responsible for ensuring that all related system documentation is regularly reviewed, updated, and aligned with operational requirements.
This is a role well-suited to someone with a proactive mindset, attention to detail, and a passion for making systems work better for the people who use them.
Key Responsibilities
Answer email and phone queries from parents and operations on the meal ordering system
Support school administrators with back office system queries
Register parents for online payments and take credit card payments
Assist regional teams with maintaining the meal ordering system
Send company communications to handheld devices as needed
Liaise with the supplier to log and resolve system issues
Review and update user manuals for all system elements
Professional and Personal Competencies/Qualifications
Excellent communication skills to support parents, school staff, and catering teams
Experience in customer service, with a focus on resolving queries efficiently
Confident using and troubleshooting digital systems, particularly meal ordering and catering platforms
Proficient in Microsoft Office, including Word, Excel, and Outlook
Highly organised, with the ability to maintain accurate and up-to-date documentation
Strong attention to detail to ensure data accuracy and effective system support
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: York
Hours of work: 37.5
Contract Type: Fixed Term Contract
As a Business Systems Administrator, you will play a key role in supporting parents, school staff, and operations teams with the effective use of the meal ordering system.
Job Description
You’ll act as a vital point of contact for system-related queries, ensuring smooth day-to-day functionality and user satisfaction.
You will also provide additional support for the catering system used across all schools, helping to maintain efficient and accurate service delivery.
In addition to frontline support, you'll be responsible for ensuring that all related system documentation is regularly reviewed, updated, and aligned with operational requirements.
This is a role well-suited to someone with a proactive mindset, attention to detail, and a passion for making systems work better for the people who use them.
Key Responsibilities
Answer email and phone queries from parents and operations on the meal ordering system
Support school administrators with back office system queries
Register parents for online payments and take credit card payments
Assist regional teams with maintaining the meal ordering system
Send company communications to handheld devices as needed
Liaise with the supplier to log and resolve system issues
Review and update user manuals for all system elements
Professional and Personal Competencies/Qualifications
Excellent communication skills to support parents, school staff, and catering teams
Experience in customer service, with a focus on resolving queries efficiently
Confident using and troubleshooting digital systems, particularly meal ordering and catering platforms
Proficient in Microsoft Office, including Word, Excel, and Outlook
Highly organised, with the ability to maintain accurate and up-to-date documentation
Strong attention to detail to ensure data accuracy and effective system support
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com