Learning & Development Manager
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Gorffennaf 2025 |
| Lleoliad: | Birmingham, West Midlands |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Omni RMS |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 144971 |
Crynodeb
Learning & Development Manager
Location: Birmingham, B37 7YE
Hours of work: 37.5
Contract Type: Permanent
We are seeking a dedicated Learning & Development Manager to support the successful delivery of a high-profile contract, ensuring all training is completed in line with contractual commitments.
This is a fantastic opportunity to be part of one of ISS’s largest mobilisation projects, offering significant scope for career progression.
Job Description
As Learning & Development Manager, you will be responsible for delivering the 'Placemakers Path' to transferees and developing a comprehensive induction programme to facilitate smooth integration and onboarding.
The ideal candidate will have experience in Learning & Development, excellent communication skills, and a proactive approach to programme delivery.
This role offers the chance to make a tangible impact within a dynamic environment, supporting ISS’s commitment to excellence and team development.
If you're passionate about learning, enjoy working on large-scale projects, and want to be part of a supportive and forward-thinking organisation, we would love to hear from you.
Key Responsibilities
Deliver and embed service culture training programmes
Ensure successful contract delivery through engaging L&D initiatives
Create an effective, valued training academy
Conduct ‘Train-the-Trainer’ sessions with champions to foster a service culture community and improve the ENPS score
Standardise the assessment of Placemakers Pathway impact
Promote a safety-first culture across all solutions and delivery
Build a diverse and inclusive organisational culture
Professional and Personal Competencies/Qualifications
Facilities Management background is preferred but not essential
Experience working across multiple sites
Currently an L&D Officer seeking a step-up role
Proven ability to deliver and facilitate training programmes
Comfortable and familiar with training delivery
Strong stakeholder management skills
Ready to take on greater responsibility in a more senior role
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Birmingham, B37 7YE
Hours of work: 37.5
Contract Type: Permanent
We are seeking a dedicated Learning & Development Manager to support the successful delivery of a high-profile contract, ensuring all training is completed in line with contractual commitments.
This is a fantastic opportunity to be part of one of ISS’s largest mobilisation projects, offering significant scope for career progression.
Job Description
As Learning & Development Manager, you will be responsible for delivering the 'Placemakers Path' to transferees and developing a comprehensive induction programme to facilitate smooth integration and onboarding.
The ideal candidate will have experience in Learning & Development, excellent communication skills, and a proactive approach to programme delivery.
This role offers the chance to make a tangible impact within a dynamic environment, supporting ISS’s commitment to excellence and team development.
If you're passionate about learning, enjoy working on large-scale projects, and want to be part of a supportive and forward-thinking organisation, we would love to hear from you.
Key Responsibilities
Deliver and embed service culture training programmes
Ensure successful contract delivery through engaging L&D initiatives
Create an effective, valued training academy
Conduct ‘Train-the-Trainer’ sessions with champions to foster a service culture community and improve the ENPS score
Standardise the assessment of Placemakers Pathway impact
Promote a safety-first culture across all solutions and delivery
Build a diverse and inclusive organisational culture
Professional and Personal Competencies/Qualifications
Facilities Management background is preferred but not essential
Experience working across multiple sites
Currently an L&D Officer seeking a step-up role
Proven ability to deliver and facilitate training programmes
Comfortable and familiar with training delivery
Strong stakeholder management skills
Ready to take on greater responsibility in a more senior role
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com