Retail Learning & Development Advisor

Dyddiad hysbysebu:	12 Mehefin 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Circa £43,000 per annum, depending on experience
Oriau:	Rhan Amser
Dyddiad cau:	28 Mehefin 2025
Lleoliad:	Birmingham, West Midlands, B7 4SN
Cwmni:	Greggs PLC
Math o swydd:	Parhaol
Cyfeirnod swydd:	greggs/TP/59532/44758

Crynodeb

Vacancy Information

We have a fantastic opportunity to join the Learning & Development team at Greggs as Retail Learning & Development Advisor.

Leading a team of three Learning & Development Facilitators, you\'ll be responsible for delivering engaging and effective operational training across approximately 500 shops and 6,000 colleagues across your region.

You\'ll work in close partnership with the Regional Retail Team to identify training needs, design impactful development initiatives, and coordinate delivery in line with Greggs’ Learning & Development strategy.

We can offer you:

• 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

• Management Bonus Scheme which is worth up to 10% of your salary

• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year

• Private Medical Insurance which is free for you and subsidised for your dependants

• Permanent Health Insurance which is a replacement income scheme

• You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages

• Defined contribution management pension scheme

• Death in service benefit which provides a lump-sum payment equal to 4 times your year’s salary

• Colleague discount, up to 50% off our own-produced products

• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits

• Career progression and learning and development

• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing

• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

• Cycle to Work scheme

• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge

• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is a full-time role, however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• This is a field based role covering Midlands, Northamptonshire, Leicestershire, Warwickshire, Wales, Devon and Cornwall. Ideally, you’ll live within one hour travel of this area.

What you’ll do

• Lead the team in line with the Greggs values and competencies, ensuring they have clear objectives, regular reviews and PDP’s, optimise the opportunities to develop L&DF’s delivery skills and knowledge. Focuses on engagement, supporting the team to manage priorities for the region, and manage issues in line with company policy
• Supports rollout of business initiatives within the Region
• Accountable for the achievement of the Retail Activity Plans within agreed budget
• Ensure effective delivery and deployment of Core Programmes & Compliance training across the region
• Provides accurate and relevant reporting data on core & compliance training across the region
• Analyses data to ensure core and compliance targets are met across the region and puts plans in place to deal with any issues
• Design and deliver specific programmes in conjunction with L&D Team and Digital Creators
• Partner with other L&D Advisors to assign resources to projects and assign responsibilities making the best use of individual strengths, skills and knowledge
• Attend Retail Team meetings to deliver training update, contribute to and influence decision making and gain ‘buy in’ resulting in a standardised approach across the region
• Ensure the implementation of the L&D evaluation process to understand the impact of learning at business level
• Contribute to broader L&D agenda through design/delivery/facilitation of Career Pathways as part of the national team

About you

You will fit right into this role if you:

• Previous experience within a similar Learning & Development role in retail
• Ability to build and maintain strong working relationships at all levels across the Region
• Effective I.T. skills, ability to confidently use Microsoft 365, AI and LMS reporting
• Results focussed, reacting positively to change and engaging the team to demonstrate a ‘can do’ attitude and approach
• Ability to design and deliver training sessions to Shop Management & Area Managers
• Can demonstrate a proven ability to provide excellence in customer service
• Are results focused with strong planning, prioritising and organisation skills
• Can multi-task and work with multiple priorities at pace, delivering results within tight timescales
• Are self-motivated with the ability to work under pressure and using own initiative
• Able to engage and work collaboratively with other teams to make improvements to processes and influence stakeholders at all levels
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us.