Parks And Allotments Admin Support Officer
| Dyddiad hysbysebu: | 12 Mehefin 2025 |
|---|---|
| Cyflog: | £19.46 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Gorffennaf 2025 |
| Lleoliad: | Wembley, London, HA9 0FJ |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Brent 5270370 |
Crynodeb
What's involved with this role:
Parks And Allotments Admin Support Officer
Brent 5270370
£19.46 per hour PAYE
Contract anticipated for 1 month to cover employee sick leave
The role:
Manage team correspondence and e-mail inboxes, issuing of notices, letters and any other forms of correspondence, customer contact, and the provision of general officer support as required
Act as the first point of customer contact for service enquiries including allotments contractual enquiries and providing information, guidance or initial responses as required for all parks enquiries from the general public and contractors.
Act as the first point of contact within the administration team, maintaining professional communications with internal and external customers by taking responsibility for all post/telephone queries and handling them as appropriate.
Assess any service complaints received through the complaints system.
Manage all electronic communication via e-mail in-boxes and digital mail enquiries for all customer contact in relation to service mailboxes
Promote the “Self Serve” ethos across departments.
Co-ordination of the BSAG (Brent Safety Advisory Group) process to allow events to take place safely in parks
Maintenance and upkeep of a central database for the Allotments Service; which facilitates effective renewal and allocation of allotment plots.
Key criteria:
Experience using bespoke back-office systems or CRMs.
Accurate and confidential data input and management experience.
Ability to manage a complex workload and meet deadlines.
Previous knowledge of managing bookings and schedules for sports teams to ensure the maximisation of current facilities (desirable).
Proficient in Microsoft Office packages (Word, PowerPoint, Excel).
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
1
Job Ref: Brent 5270370
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.