Dewislen

Support Services Assistant (6-Month Maternity Cover)

Manylion swydd
Dyddiad hysbysebu: 06 Mehefin 2025
Cyflog: £24,640.46 bob blwyddyn, pro rata
Oriau: Rhan Amser
Dyddiad cau: 06 Gorffennaf 2025
Lleoliad: Swinton
Gweithio o bell: Ar y safle yn unig
Cwmni: Linda Taylors Ltd
Math o swydd: Cytundeb
Cyfeirnod swydd:

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About this role
Swinton | Part of a Small, Specialist Charity
Full-time | Fixed-term (6 months – with possible 6 month extension)

Are you a proactive and friendly team player with a background in customer service and admin support? A respected medical education charity based in Swinton is looking for a temporary Support Services Assistant to provide essential support during a maternity cover period. This role has a start date of 23rd June 2025 so applications are invited from candidates who are available immediately.

Key Responsibilities
Responding promptly and professionally to telephone calls and email enquiries

Managing incoming queries via Zendesk, ensuring a helpful and timely resolution

Assisting with basic website tasks and content updates

Supporting the wider support services team with administrative duties

Inputting and retrieving data using Sage (basic knowledge preferred)

Maintaining accurate records and ensuring data confidentiality

What We’re Looking For
Previous experience in a customer service or administrative role

Confidence handling inbound communications with professionalism and empathy

Familiarity with Zendesk (or similar CRM/ticketing systems) is an advantage

Basic understanding of Sage (or other finance software)

Comfortable using standard IT tools (Microsoft Office, web content systems)

A friendly, flexible attitude and willingness to support a small, dedicated team

Hours
25 hours per week (school hours)
Salary
£24,640.46 per annum pro rata
About the Organisation
This is a small, well-established charity focused on advancing medical education. You’ll be joining a close-knit team passionate about making a difference.

If you have all the skills and attributes listed above and are looking for a new challenge in a friendly environment then please APPLY TODAY!

As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.

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