Office Manager (Maternity Cover)
| Posting date: | 11 June 2025 |
|---|---|
| Salary: | £24,500.00 to £26,500.00 per year |
| Additional salary information: | £24500.00 - £26500.00 a year |
| Hours: | Full time |
| Closing date: | 26 June 2025 |
| Location: | Bolton, BL4 0JL |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | E0343-25-0015abl762b |
Summary
Main Duties and Responsibilities: Team Leadership Manage a small reception and cleaning team to maintain a welcoming and efficient environment. Clinic Operations Oversee the day-to-day functioning of the clinic, ensuring seamless service delivery. Reception & Customer Service Handle enquiries, welcome visitors, and support clients in a professional and friendly manner. Stock & Facilities Management Monitor and replenish clinic supplies, manage utilities, and coordinate cleaning schedules. Financial Administration Support financial reconciliation and administrative tasks in line with company policies. Regulatory Compliance Assist with CQC preparation, policy updates, and record maintenance under clinical guidance. Marketing & Promotion Manage social media and content creation to promote clinic services. Keyholder Responsibilities Ensure the building is securely opened and closed each day. Clinic & Office Management Ensure the smooth and secure operation of the Bolton office, maintaining a welcoming environment for clients, visitors, and partners. Client Engagement & Enquiries Handle all communication channels (phone, email, website, social media, and in-person), providing accurate information on Laserase and ABL Health services. Appointment Coordination Oversee and support the booking of appointments, ensuring staff availability and efficient service delivery. Team Leadership Manage reception and clinic staff, including rota planning, holiday & sickness cover, stock control, meetings, and performance oversight. Financial Administration Handle clinic payments, petty cash, banking, and company credit card reconciliation in line with policies. Compliance & Safety Maintain clinic policies, procedures, and health & safety records, ensuring compliance with local regulations. Marketing & Client Engagement Update the Laserase website, enhance service accessibility, and optimize enquiry-to-consultation conversions. As part of the role, you will be responsible for managing Laserases social media presence across all platforms, including Facebook and Instagram. This includes creating engaging content, scheduling regular posts, responding to comments and messages, and helping to grow and maintain an active online community. You will play a key role in promoting the clinics services, sharing updates and campaigns, and ensuring our brand voice is consistent and professional across all digital channels. Experience with social media tools and a creative approach to digital engagement would be highly beneficial. Strategic Development Identify opportunities for service improvements, proactively solving challenges and enhancing client experiences. What Were Looking For: Results driven mindset You strive to exceed targets and continuously improve service delivery. Problem solving skills You identify challenges, analyse root causes, and implement effective solutions. Critical thinking You take a structured, logical approach to organizing work and planning clinics. Strong leadership You inspire and support your team, ensuring a positive and efficient work environment. Excellent communication skills You confidently engage with staff, clients, and stakeholders. Project management expertise You manage tasks effectively, track progress, and drive initiatives forward. Creativity & innovation You bring fresh ideas to enhance client experiences and service accessibility. This is a fantastic opportunity for a motivated and hands-on leader to make a meaningful impact in a dynamic healthcare setting. Our Values: The post holder will be expected to operate in line with our workplace values which are: People Powered Bold Effective Thoughtful