Support Services Assistant (6-Month Maternity Cover)
| Posting date: | 06 June 2025 |
|---|---|
| Salary: | £24,640.46 per year, pro rata |
| Hours: | Part time |
| Closing date: | 06 July 2025 |
| Location: | Swinton |
| Remote working: | On-site only |
| Company: | Linda Taylors Ltd |
| Job type: | Contract |
| Job reference: |
Summary
About this role
Swinton | Part of a Small, Specialist Charity
Full-time | Fixed-term (6 months – with possible 6 month extension)
Are you a proactive and friendly team player with a background in customer service and admin support? A respected medical education charity based in Swinton is looking for a temporary Support Services Assistant to provide essential support during a maternity cover period. This role has a start date of 23rd June 2025 so applications are invited from candidates who are available immediately.
Key Responsibilities
Responding promptly and professionally to telephone calls and email enquiries
Managing incoming queries via Zendesk, ensuring a helpful and timely resolution
Assisting with basic website tasks and content updates
Supporting the wider support services team with administrative duties
Inputting and retrieving data using Sage (basic knowledge preferred)
Maintaining accurate records and ensuring data confidentiality
What We’re Looking For
Previous experience in a customer service or administrative role
Confidence handling inbound communications with professionalism and empathy
Familiarity with Zendesk (or similar CRM/ticketing systems) is an advantage
Basic understanding of Sage (or other finance software)
Comfortable using standard IT tools (Microsoft Office, web content systems)
A friendly, flexible attitude and willingness to support a small, dedicated team
Hours
25 hours per week (school hours)
Salary
£24,640.46 per annum pro rata
About the Organisation
This is a small, well-established charity focused on advancing medical education. You’ll be joining a close-knit team passionate about making a difference.
If you have all the skills and attributes listed above and are looking for a new challenge in a friendly environment then please APPLY TODAY!
As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Swinton | Part of a Small, Specialist Charity
Full-time | Fixed-term (6 months – with possible 6 month extension)
Are you a proactive and friendly team player with a background in customer service and admin support? A respected medical education charity based in Swinton is looking for a temporary Support Services Assistant to provide essential support during a maternity cover period. This role has a start date of 23rd June 2025 so applications are invited from candidates who are available immediately.
Key Responsibilities
Responding promptly and professionally to telephone calls and email enquiries
Managing incoming queries via Zendesk, ensuring a helpful and timely resolution
Assisting with basic website tasks and content updates
Supporting the wider support services team with administrative duties
Inputting and retrieving data using Sage (basic knowledge preferred)
Maintaining accurate records and ensuring data confidentiality
What We’re Looking For
Previous experience in a customer service or administrative role
Confidence handling inbound communications with professionalism and empathy
Familiarity with Zendesk (or similar CRM/ticketing systems) is an advantage
Basic understanding of Sage (or other finance software)
Comfortable using standard IT tools (Microsoft Office, web content systems)
A friendly, flexible attitude and willingness to support a small, dedicated team
Hours
25 hours per week (school hours)
Salary
£24,640.46 per annum pro rata
About the Organisation
This is a small, well-established charity focused on advancing medical education. You’ll be joining a close-knit team passionate about making a difference.
If you have all the skills and attributes listed above and are looking for a new challenge in a friendly environment then please APPLY TODAY!
As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.