Business Support Apprenticeship
| Dyddiad hysbysebu: | 21 Mai 2025 |
|---|---|
| Cyflog: | £9.07 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Mehefin 2025 |
| Lleoliad: | Poulton, Lancashire, FY68JP |
| Cwmni: | GetMyFirstJob Ltd |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: | 260389 |
Crynodeb
As an apprentice, you will:
Provide professional customer service support to clients, partners, and stakeholders via email, phone, and CRM systems
Assist with coordinating internal meetings and managing diaries, agendas, and follow-up actions
Maintain and update databases, records, and digital documentation in compliance with company policies
Support the delivery of projects by tracking milestones and coordinating with teams to meet deadlines
Contribute to the development and implementation of new administrative processes and efficiencies
Help produce business communications, reports, and presentations to support decision-making.
Undertake basic financial administration including invoicing, budgeting support, and procurement tasks.
Engage in continuous improvement by evaluating processes and offering suggestions for better service delivery
Uphold high standards of professionalism and confidentiality when managing sensitive information.
Ensure compliance with company policies, GDPR regulations, and relevant health & safety procedures.
In alignment with our customer-first approach, you will:
Deliver excellent service to both internal and external customers, ensuring their needs are understood and met efficiently.
Handle queries and complaints with professionalism and a solutions-oriented mindset.
Gather and use feedback to improve service delivery and customer satisfaction .
Work collaboratively across departments to ensure a seamless customer experience.
Training
STANDARD & LEVEL
The successful candidate will
work towards completing the Level 3 Business Administration Standard from the
Institute for Apprenticeships & Technical Education. Delivered by Blackpool
and The Fylde College offering expert tuition and exceptional facilities.
Personalised programme
Your B&FC apprenticeship is
made up of several different elements and each one reflects your individual
abilities and career goals. Our expert tutors and assessors have relevant
industry experience and will support you to achieve all your goals.
Off-the-job training
Developing your skills at work
is called on-the-job training, 20% of your apprenticeship (equal to one full
day a week) will be ‘off-the-job’. This might include attending College,
tackling projects, online learning, coaching, shadowing, or training for your
job.
Stacks of support
Assessment mostly takes place
in the workplace. When you start, you will be allocated a
skills coach, who will visit you at least once a month to guide and support you
and help you to plan for your future. We will also provide you with specialist
support for your English and maths and for any additional needs
that you make us aware of.
Qualifications required
Level 3 a minimum of English and maths grades A*- C (9-4) (or equivalent) are desirable OR willingness to complete Functional Skills Level 2 are a requirement to have or to achieve before EPA Gateway.
Skills required
We’re looking for someone who is:
Passionate about customer service and administration.
Organised, with excellent attention to detail
A strong communicator – both written and verbal.
Able to work independently and as part of a team.
Eager to learn and develop professionally.
Comfortable using Microsoft Office and digital tools
Prospects
Learn more about the business of digital advertising. The possibility of securing a full-time role on completion of the apprenticeship (if suitable vacancies are available).
Qualification / Standard : ST0070 Business administrator
Duration