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Centre Assistants - Minsmere Reserve (Part-Time)

Manylion swydd
Dyddiad hysbysebu: 19 Mai 2025
Cyflog: £24,571.00 i £26,231.00 bob blwyddyn, pro rata
Gwybodaeth ychwanegol am y cyflog: 24571 - 26231
Oriau: Rhan Amser
Dyddiad cau: 17 Mehefin 2025
Lleoliad: Minsmere, IP17 3BY
Cwmni: Vacancy Filler
Math o swydd: Parhaol
Cyfeirnod swydd: MAY20259276

Crynodeb

Our busy catering operation at Minsmere Reserve is looking for two part-time Centre Assistants who are able to deliver the highest standards and customer care and assist with the day-to-day running of the café operation, in line with set RSPB procedures and routines.About the RoleOur work in the visitor centre is planned via the use of rotas and would include weekend and bank holiday working. Full induction and training would be provided, with opportunities to learn about the running of a busy visitor centre and nature reserve operation.Our cafe and reception operations are a crucial part of what we do here, encouraging visitors to explore the reserve, and giving them a great visitor experience.You will be able to communicate well with our visitors and offer excellent levels of customer care. Duties will include working on our meet and greet operation, welcoming visitors to the reserve, giving out information, and encouraging visitors to support our work.You will also support our cafe team, helping to serve customers, and undertaking other duties typical of a busy cafe and kitchen operation.Essential skills, knowledge and experience:GCSE Maths and English or equivalent.Basic food hygiene knowledgeComputer literate.Enthusiastic approach to work.Excellent verbal and written communications skills.Ability to plan and prioritise workloads.Multitasking skillsProblem-solving skills and ability to work on own initiative.Ability to manage and respond quickly and positively to customer needs and feedback.Ability to work as part of a team.Desirable skills, knowledge and experience:Experience of working at a catering environment/visitor attraction. Knowledge of health and safety in the workplace.Knowledge of food and foodservice skills.Till operation and payment handling.There are two Centre Assistant roles available:One permanent contract for 5 hours per week One fixed-term contract for 8 hours per week until 9th November 2025. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.We are looking to conduct interviews for these positions on the 25th June 2025. For further information please contact aris.litten@rspb.org.ukAs part of this application process you will be asked to provide a copy of your CV and complete a short application form with cover letter where you will have the opportunity to explain how you meet the criteria set above. Please state which role you are applying for.We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.