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Defence Business Services (DBS) - Programme Delivery Manager

Job details
Posting date: 25 April 2025
Salary: £59,690 per year, pro rata
Additional salary information: A pension contribution of 28.97% based on the listed salary
Hours: Full time
Closing date: 25 May 2025
Location: FY5 3WP, BS34 8JH, G2 8EX
Remote working: Hybrid - work remotely up to 2 days per week
Company: Ministry of Defence
Job type: Permanent
Job reference: 401984

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Summary

A Programme Delivery Manager (PDM) is accountable for the delivery of complex products and services that are being delivered by multiple teams or have high technical or political risk.

The DBS Automation Garage is looking for a PDM to lead the delivery team responsible for developing and maintaining the HR Armed Forces Veterans Card on Gov.uk, as well as future Public Facing Services, and who will be responsible for, but not limited, to:

Building and maintaining teams, ensure they are motivated, collaborating and working well
Working closely with Government Digital Services (GDS) teams to support the delivery of new services and changes
Identifying obstacles and help the team to overcome them, focusing the team on what is the most important to the delivery of products and services
Encourage and facilitate the continuous improvement for Public Facing Services on Gov.uk
Coaching and mentoring both team member and others to apply the most appropriate Agile and Lean tools and techniques to deliver against the GDS Service Standards
Managing stakeholder expectations and moderating discussions about high risk and complexity, even within constrained timescales


As a Programme Delivery Manager, you will:

Have overall responsibility for monitoring, co-ordinating, consolidating and driving the programme to deliver within time, cost and quality parameters
Have overall responsibility for ensuring time, cost, quality and content of delivery for DevOps changes on the Product Backlog
Have overall responsibility for the integrity of the Live System supporting Gov.uk services
Ensure the Automation Garage is funded, and business cases are issued for approval in a timely manner
Build and maintain close working relations with senior stakeholders both internal and external to DBS and wider community, ensuring they are regularly updated on progress
Work collaboratively with the Service Owner and other AG Grade 7s, wider AG Team, and its customers to ensure needs and concerns of users and the business are technically addressed as part of AG’s outputs
Work with Service Owner, Architects and other Programme Manager to help set the strategic direction for AG
Have overall responsibility for Finance and Resource recording and cost tracking
Have ownership and complete regular review of External Support resource utilisation
Have responsibility for management of Senior Delivery Managers within the AG
Be an advocate and enthusiast for all service offering of the Automation Garage to expand the Garage’s customer base

Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.

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