Physiotherapy Administrator | Berkshire Healthcare NHS Foundation Trust

Dyddiad hysbysebu:	16 Ebrill 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£24,625 - £25,674 per annum
Oriau:	Rhan Amser
Dyddiad cau:	16 Mai 2025
Lleoliad:	Reading, RG30 2BA
Cwmni:	Berkshire Healthcare NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	7151252/371-CHS1002

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Berkshire Healthcare are seeking a dedicated Physiotherapy Administrator to join their Musculoskeletal Physiotherapy Outpatient team based at57-59 Bath Road, Reading. Thisisa25hour a week role.


We are looking for candidates with excellent customer service skills who would enjoy working within a dynamic and friendly team.   The successful candidate will need to have excellent communications skills, beorganisedand flexible, beable todemonstratetheir ability to work on their own as well as work in collaboration with others. They willbe responsible forthe management of patient referrals and appointments whilst creating an efficient and compassionate environment for ourpatient’s. 


The role will involve both patient facing and data inputting aspects and is an exciting opportunity for someone who wants to develop their administrative skills.

• Take responsibility for digital referral management and new patient bookings 

• Liaise with necessary services to support andassistpatients as needed, such as patient transport and interpreting services.   

• Be the first point of contact for welcoming patients and visitors attending the physiotherapy outpatient department 

• Collect data and statistics toassistmanagement in guiding the service direction. 

• Work flexibly in response to the needs of the patients,serviceand physiotherapists.  

• Supporting colleagues to deliver a high quality, effective and compassionate service both virtually and in person.  


Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites



The  “must haves” for you to be considered for this role: 
• Excellent written and oral communication skills 
• Good computer skills across Microsoft and database software 
• Ability to organise and prioritise 
• An approachable and helpful persona with the ability to empathise 

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We are happy to answer any questions that you may have. Pleasedon’thesitate to call: JoanneChesneyon0118 904 1777or email:joanne.chesney@berkshire.nhs.ukwhowill be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.


This advert closes on Wednesday 30 Apr 2025

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