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Administrator

Manylion swydd
Dyddiad hysbysebu: 10 Ebrill 2025
Cyflog: £23,809.50 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £23809.50 a year
Oriau: Llawn Amser
Dyddiad cau: 21 Ebrill 2025
Lleoliad: Cheadle Heath, SK3 0XA
Cwmni: NHS Jobs
Math o swydd: Cytundeb
Cyfeirnod swydd: E0343-25-0010abl746

Crynodeb

Role Purpose You will provide administration support to the Your Health Stockport Service (Health improvement and weight management service). You will work with the Single Point of Access Team to ensure the smooth running of the office and the administration of the programs to meet targets and deadlines set by the SPOA lead. Responsible for a range of administration you will be based in our Stockport office with the admin team. Your key responsibilities will be You will provide a range of administration duties for the service including patient and health professional letters, patient database updates, appointment bookings, taking telephone queries, and liaising with health professionals and colleagues. Take incoming calls through the Your Health Stockport Single Point of Access, ensuring that calls are transferred to the relevant person/ department and making sure messages are dealt with efficiently. To work as part of a team, sharing work fairly and efficiently and respecting other admin staffs skills and competencies. To provide general clerical and administrative support including word processing and filing routine correspondence. To follow established systems for allocation and completion of work. Conduct stock take on NRT and Vape orders. Process NRT and Vape orders. Providing professional administration services to clients and identifying specific needs. Manage and maintain confidential patient files on a database and on paper. Manage and deal with incoming healthcare referrals promptly, adhering to company timescales. Book appointments for clients and use appropriate calendar software. Record client data accurately on the appropriate service database. To use IT systems, including excel and word to exchange information. Use word processing, spreadsheet, and in-house database. Work closely with Single point of Access Lead and prepare computerized documents and reports. Work with service leads to source new venues, working in accordance with company budgets and areas of demand. Flexibility to cover colleagues annual leave, sickness, etc. Weekly monitoring of workload and service targets. Take meeting minutes, type and distribute as required General administration (record keeping, filing, etc.) Be able to encourage and assess the client`s readiness for specific behaviour change Skills and Competencies Required Be an experienced administrator used to working in a health and/or community setting Experienced working with Microsoft Office and health related database systems Positive and proactive working at pace with multiple tasks Adept in communication; positive and welcoming communication style with all patients, health professionals and colleagues Build strong relationships; good team player happy to work as part of a team and work independently on own tasks Quality driven- you naturally seek high standards and actively seek to improve them. Value and remain open to new ideas and perspectives.