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Lead Office 365 Applications Specialist

Manylion swydd
Dyddiad hysbysebu: 02 Ebrill 2025
Cyflog: £46,148.00 i £52,809.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £46148.00 - £52809.00 a year
Oriau: Llawn Amser
Dyddiad cau: 11 Ebrill 2025
Lleoliad: Elland, HX5 9JP
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: C9372-25-0224

Crynodeb

Key Responsibilities Act on Cloud Technology Requirements Work closely with the Cloud Technology Officer, executing strategic deliverables set by the Technology and Business Offices, ensuring alignment with business objectives. Advise on Microsoft 365 Best Practices Provide expert guidance to customers on the optimal utilisation and setup of Microsoft 365 applications, including Teams, OneDrive, Intune, SharePoint, Exchange Online, and mobile device integration. Ensure Compliance with DCB1596 Standards Oversee the technical maintenance of DCB1596 compliance, including collaboration with external testing providers to meet regulatory requirements. Collaborate on Change Control and IT Security Work closely with End User Computing and IT Security teams to ensure all technical changes follow rigorous change control procedures and receive appropriate approvals. Support Data Protection & Information Governance Partner with IT Data Protection teams to ensure that any long-term data retention needs are supported by appropriate backup solutions. Ensure data recovery processes align with Information Governance and records management policies. Maintain Operational Health of Microsoft 365 Ensure the security, availability, performance, and reliability of the Microsoft 365 environment while maintaining system interoperability and compliance. Microsoft 365 Administration & Support Manage the configuration, administration, and support of Microsoft 365 for both new and existing users, ensuring seamless operations. Oversee SharePoint & Web Development Integrations Maintain SharePoint sites, sub-sites, lists, libraries, workflows, and permissions while collaborating with the Web Development team for custom identity integrations as needed. Enterprise-Level Microsoft 365 Management Provide technical support and administration for Exchange Online, Teams, OneDrive, mobile access solutions, and related enterprise infrastructure. Diagnose & Troubleshoot Microsoft 365 Issues Proactively identify, troubleshoot, and resolve Microsoft 365-related issues, including connectivity and mobility challenges, flagged by monitoring software or reported by staff. Engage Throughout Project Life-cycles Utilise broad experience in Microsoft platforms and enterprise technology architecture (Azure/Microsoft 365) to support projects from initiation to completion, ensuring successful implementation. Lead On-boarding & User Support Manage and guide users through the Microsoft 365 on-boarding process, troubleshooting deployment issues, and providing tailored support. Drive Process & Technology Improvements Design, develop, and refine on-boarding workflows and technology improvements, ensuring an efficient and streamlined deployment cycle. Stay Updated on Microsoft Road-map Maintain a deep understanding of the Microsoft 365 ecosystem, keeping up to date with Microsofts road mapto anticipate its impact on the business and ensure proactive adaptation. Foster Cross-Team Collaboration Engage daily with IT teams, sharing technical issue resolution knowledge and promoting best practices for deployment and user adoption.