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3397 - Usher - Cardiff Magistrates Court

Manylion swydd
Dyddiad hysbysebu: 26 Chwefror 2025
Cyflog: £23,311 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 12 Mawrth 2025
Lleoliad: CF24 0RZ
Gweithio o bell: Ar y safle yn unig
Cwmni: Ministry of Justice
Math o swydd: Parhaol
Cyfeirnod swydd: 3397

Crynodeb

The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings. 

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. 

Cardiff Magistrates Court has a small team of ushers who deal with 6 court rooms, working as part of a team and liaising closely with the court legal advisors. This is a court room-based role and therefore no hybrid working.

Your role

You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.  You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.  

Your skills and experience

• Friendly and approachable manner with excellent customer service skills.  
• Ability to multitask whilst working in a fast-paced environment.  
• Good written and verbal communication skills. 
• IT proficient with the ability to learn and adapt to different technologies and software packages. 
• Excellent Organisational and time-keeping skills   

Further details: 

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. 
Base location - Cardiff Magistrates Court, Fitzalan Place, Cardiff, CF24 0RZ.

Part time hours will be considered but the minimum would be 30 hours over 4 days.