Dewislen

5202 - Administration Officer - Cardiff Civil Justice Centre

Manylion swydd
Dyddiad hysbysebu: 22 Ebrill 2025
Cyflog: £24,202 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 07 Mai 2025
Lleoliad: CF10 1ET
Gweithio o bell: Ar y safle yn unig
Cwmni: Ministry of Justice
Math o swydd: Parhaol
Cyfeirnod swydd: 5202

Gwneud cais am y swydd hon

Crynodeb

Proud to serve. Proud to keep justice going.

Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. 

About us 

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession.

This is a court-based role and hybrid working will not be considered.

You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include: 

Preparing papers and files for court, tribunals, hearings and meetings 
Creating and updating records on our in-house computer system and data input 
Resulting courts accurately, interpreting accurately the information required on a court file. 
Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. 
Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc  
Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations 

Your skills and experience

Friendly and approachable manner with excellent customer service skills. 
Ability to multitask, whilst working in a fast-paced environment. 
Good written and verbal communication skills. 
IT proficient with the ability to learn and adapt to different technologies and software packages.
Excellent organisational skills. 

Further details: 

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.  

Gwneud cais am y swydd hon