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Customer Service Apprentice, Apprenticeship Team, Barnsley College, Barnsley, S70 2AX

Manylion swydd
Dyddiad hysbysebu: 18 Rhagfyr 2024
Cyflog: £6.40 yr awr
Gwybodaeth ychwanegol am y cyflog: Substantial annual leave entitlement (Up to 47 days per year including bank and public holidays!) College gym membership with onsite facilities Supporting employee mental health through access to free counselling services.
Oriau: Llawn Amser
Dyddiad cau: 06 Ionawr 2025
Lleoliad: Barnsley, South Yorkshire
Gweithio o bell: Ar y safle yn unig
Cwmni: Barnsley College
Math o swydd: Prentisiaeth
Cyfeirnod swydd: CSP

Crynodeb

The role of a Customer Service Practitioner is to deliver a high-quality service to the business’ customers. The post holder will influence the customer experience and their satisfaction within the business. The Customer Service Practitioner apprentice will demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge when delivering to customers. The post holder will provide service in line with the organisation’s customer service standards and strategy and within appropriate regulatory requirements. Customer interactions may cover a wide range of situations and can include face-to-face, telephone, post, email, text and social media.

Future Prospects:

 Ideally candidates will have at least grade 4/C GCSE maths and English or functional skills or an equivalent qualification
Desired Skills:
 I.T skills
 Communication skills
 Motivated
 Driven
 Ambitious
 Hardworking

Working week: 37.5 Hours per week Monday to Friday.

Training: Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Customer Service Practitioner Level 2 Apprenticeship.