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Band 6 Digital Services Support Analyst – Clinical Applications
| Dyddiad hysbysebu: | 01 Hydref 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £44,806 - £53,134 per annum inclusive of HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Hydref 2024 |
| Lleoliad: | London, NW3 2QG |
| Cwmni: | Royal Free London NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 6630857/391-RFL-6630857 |
Crynodeb
A Vacancy at Royal Free London NHS Foundation Trust.
The Digital Services Support Analyst role is a specialist role and holds responsibility for the delivery of service and support for all Clinical Applications within the remit of Digital Services, working with internal trust teams and third-party suppliers. The primary responsibility of the position is for the support, management and configuration of all Oracle Cerner applications and interfaces with third party software.
The post-holder will have significant experience of working as part of the CRS Back Office/Support team, a subject-matter expert in supporting, maintaining, and configuring Oracle Cerner Applications or similar complex clinical systems and have a full understanding of processes and procedures covering inpatient and outpatient workflows.
Duties will include meeting required Service Level Agreements, resolving reported issues and actioning requests for additions or changes to local configuration, which will include testing the changes, creating relevant documentation on new and existing procedures/systems, ensuring Digital Services security standards are met and to support the day-to-day requirements for supporting the Royal Free London Group.
Please refer to attached Job Descriptions for full details of the role.
The post holder will offer World Class Care to service users, staff, colleagues, and patients alike so that everyone at the Royal Free can feel:
• Always Welcome
• Clearly communicating in a confident and supporting manner
• Respectful to all staff
• Reassuring ensuring the staff member understands the support you are providing for Clinical Applications.
You will be working within Digital Services, Patient Systems Group under the management of the Head of Systems Administration Group where you will work closely with all colleagues in the provision of supporting Clinical Applications.
Please refer to attached Job Description for full responsibilities of the Support Analyst role for all Clinical Applications
This advert closes on Tuesday 15 Oct 2024
The Digital Services Support Analyst role is a specialist role and holds responsibility for the delivery of service and support for all Clinical Applications within the remit of Digital Services, working with internal trust teams and third-party suppliers. The primary responsibility of the position is for the support, management and configuration of all Oracle Cerner applications and interfaces with third party software.
The post-holder will have significant experience of working as part of the CRS Back Office/Support team, a subject-matter expert in supporting, maintaining, and configuring Oracle Cerner Applications or similar complex clinical systems and have a full understanding of processes and procedures covering inpatient and outpatient workflows.
Duties will include meeting required Service Level Agreements, resolving reported issues and actioning requests for additions or changes to local configuration, which will include testing the changes, creating relevant documentation on new and existing procedures/systems, ensuring Digital Services security standards are met and to support the day-to-day requirements for supporting the Royal Free London Group.
Please refer to attached Job Descriptions for full details of the role.
The post holder will offer World Class Care to service users, staff, colleagues, and patients alike so that everyone at the Royal Free can feel:
• Always Welcome
• Clearly communicating in a confident and supporting manner
• Respectful to all staff
• Reassuring ensuring the staff member understands the support you are providing for Clinical Applications.
You will be working within Digital Services, Patient Systems Group under the management of the Head of Systems Administration Group where you will work closely with all colleagues in the provision of supporting Clinical Applications.
Please refer to attached Job Description for full responsibilities of the Support Analyst role for all Clinical Applications
This advert closes on Tuesday 15 Oct 2024