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Waste Management Officer

Job details
Posting date: 23 August 2024
Hours: Full time
Closing date: 22 September 2024
Location: Portsmouth, PO1 2AL
Company: Portsmouth City Council
Job type: Permanent
Job reference: 4129

Summary

Waste Management Officer

Neighbourhoods

Salary: Band 6 - £26,073 - £29,777 p.a.

37 hours per week

Permanent

The Service:

As a Unitary Authority Portsmouth City Council is responsible for the provision of both waste collection and waste disposal for the 93,000 householders in the City, including the provision of a Household Waste Recycling Centre.

The Waste Management Officer works as part of the Waste Management team (within Neighbourhoods) with contractors and residents to enable recycling (including food waste) and to ensure removal of waste on due collection days.

What is the role?

Reporting to the Waste Reduction Initiatives Team Leader the waste management officer works as part of the Waste Management team (within Neighbourhoods) with the depot, contractors and residents to enable recycling and to ensure removal of waste on due collection days.

You will promote recycling and support residents to recycle as well as ensuring that the correct waste is collected at the right time, working with the depot to ensure the purpose is met. This will involve working outside in all weather conditions.

Additionally, you may also be required to;

  1. Provide advice with regard to new developments in relation to waste collection and provision/placement of bins for refuse and recycling.
  2. Assess bulky waste to ensure this can be collected, providing quotations for bulky waste collection.
  3. Undertake bag checks which involves going through rubbish bags and obtaining evidence of where waste comes from.
  4. Bin assessments which may also require going through rubbish bags to ensure residents are recycling fully.
  5. Providing recycling, food waste and general waste education to residents and organisations and undertaking recycling contamination checks.
  6. Work with other PCC departments, housing associations, landlords and residents to resolve waste related issues.
  7. Attend neighbourhood forum meetings with residents and/or landlords.
  8. Additional Ad hoc duties.

Who is the person?

You need to:

  1. Have a full driving license to work in this role.
  2. Have experience of customer service and be willing to listen and talk to the general public.
  3. Have good numeracy, literacy and problem-solving skills.
  4. Have experience of working with customers to improve services - face to face, at public meetings with the ability to converse at ease, providing advice in accurate spoken English which is essential for this post.
  5. Have experience in dealing with difficult or aggressive customers.
  6. The ability to work well under pressure.
  7. Have communication skills - to engage with residents to understand the barriers to recycling and food waste and working with them to improve participation as well as contamination rates.
  8. Have an understanding of relationship between waste collection and disposal and the impact of recycling rates and contamination rates on the budget
  9. Have knowledge of the Environmental Protection Act 1990 in particular in relation to waste regulations and other waste related legislation
  10. Be computer literate - experience of using Microsoft office, mapping systems, updating databases - understanding data
  11. Have experience of working alongside contractors in a partnering relationship to meet the service purpose.
  12. Have experience of understanding health and safety and risk assessment is preferred but training can be given
  13. Have experience of applying systems thinking principle is preferred but training can be given

Closing date: 13th September 2024

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please click HERE for the full job profile!

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

  • A generous pension scheme
  • Up to 31 days annual leave per year pro rata + bank holidays
  • A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
  • Free Access to Employee Assistance Program (EAP) and wellbeing support
  • Access to a wide range of training and development opportunities including apprenticeships
  • Potential to purchase additional annual leave
  • Business travel support and initiatives, including bike loans
Click HERE to see all the benefits of working with us! Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk