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Student Support Officer

Job details
Posting date: 30 July 2024
Salary: £25,138 to £29,605 per year
Hours: Full time
Closing date: 13 August 2024
Location: Glasgow, Scotland
Remote working: Hybrid - work remotely up to 2 days per week
Company: University of Glasgow
Job type: Permanent
Job reference: 151509

Summary

University Services
Student Services

Student Support Officer
Vacancy Reference: 151509
Salary: UofG Grade 5, £25,138 - £29,605 per annum

The University of Glasgow has been changing the world for more than 573 years, and today we are one of the world's top 100 universities. We are delighted to have been awarded Scottish University of the Year by the Times & Sunday Times Good University Guide 2024, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

Led by the University’s Student Support and Wellbeing function and based within one of the 4 Colleges as an integral member of the College student support team, the Student Support Officers (SSO) will help students to be successful learners, by providing first line support, encouraging and helping students to resolve issues and difficulties, and signposting them to sources of information, advice and guidance in relation to their studies, their wellbeing and their future lives and careers.

In this role, the successful candidate will ensure the effective visibility, coordination and seamless delivery of student support and wellbeing provision so that students can access the support they need and when they need it in their local context.

The postholder will share relevant insight and knowledge of the student journey to develop student services across the institution and collaborate with colleagues to promote University wide initiatives, that support our shared values and promote ambition and excellence.

This post is full time (35 hours per week) and open ended (permanent).

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.