Business Support Manager
| Dyddiad hysbysebu: | 18 Gorffennaf 2024 |
|---|---|
| Cyflog: | £42,000 i £45,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Awst 2024 |
| Lleoliad: | NR1 3QU |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ARC (Norwich) Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | BSM-45-43277 |
Crynodeb
Job Title: Business Support Manager
Job Type: Permanent, Full time 40 Hours per Week
Location: Norwich, Norfolk surrounding areas
hours of work: Full time 40 Hours per Week
Start Date: Immediately
Salary: Up to £45,000 per year + Benefits
We are recruiting on behalf of our client within the Care Industry for a Business Support Manger, the role will require the candidate to work between sites and the office therefore must be a driver. The ideal candidate will have extensive knowledge within the health & social care sector including CQC compliance, line management and strong business acumen. The successful candidate will deliver high-level support to the Board and Registered Managers working closely with the homes.
ROLES AND RESPONSIBLITIES
• Ensure high levels of care within the homes, as evidenced by internal and external inspection outcomes
• Managing internal audits, service standards, compliance and delivering agreed KPI’s
• Oversee day to day operations management of the care homes monitoring recruitment processes and turnovers
• To stay current and updated with CQC regulations, update home managers and conduct regular CQC key line audits
• Conduct monthly audits and site visits to each home
• Ensure care homes are safe and best practices are embedded and adhered to
• Ensure all services are compliant with all internal and external policies and procedures
• Work closely with other departments and MDT’s
• Act as the Information Commissioners Office Lead for the group, ensuring communication and all training for staff
REQUIREMENTS FOR THE ROLE
• Clear and enhanced DBS
• Understand IT service requirements for Care Homes maintaining and training relevant staff in correct use, including GDPR
• Possess overall knowledge of profit & loss
• Knowledge of business management including financial reporting and payroll reports
• Understanding policy, planning and strategy
• Ability to develop, implement and review policies and procedures
• Ability to oversee budgeting, reporting and auditing
• Understanding of regulatory documents
• Drive a culture of excellence and keep team members engaged
• Ability to develop and maintain affective working relationships
• Passion to deliver outstanding care in an rewarding and sometimes emotionally challenging environments
IN RETURN OUR CLIENT CAN OFFER
• 5 weeks holiday + 1 additional day per full year employed (max 7 weeks)
• Staff Pension
• Profitability/commerciality bonus (per site) £2.5k
• CQC Ratings Target (per site) £1.5k overall good £3k overall outstanding
• New service opening/commissioned (per service) £2.5k
• Private medical insurance
Please call our Healthcare team on 01603 519254
#INDHC22