Receptionist | Imperial College Healthcare NHS Trust
| Dyddiad hysbysebu: | 14 May 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £27,515 pa inclusive pro rota |
| Oriau: | Part time |
| Dyddiad cau: | 13 June 2024 |
| Lleoliad: | London, W2 1NY |
| Cwmni: | IMPERIAL COLLEGE HEALTHCARE NHS TRUST |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 6308835/290-CR-605 |
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The main key duties for the role will be;
* Communicate with an extensive range of people on day to day operational matters.
* To ensure delivery of a robust and welcoming outpatient clinical reception.
* Provide administrative services to the medical staff, ward sister, senior nurse and nursing staff to ensure the smooth running of the ward.
* To assist in providing consultant medical staff with an excellent and problem free inpatient service in order to maintain and increase existing business and encourage new business.
* To act in an exemplary manner at all times in adherence to the Trust People to People expectations. General Responsibilities.
* Act as the focal point for all enquiries in the Private Patients ward and liaise with the senior nurse and senior midwife on a daily basis to ensure the effective running of the service and arrange outpatient appointments as directed by the nursing staff.
* Report maintenance issues to the estates and hotel services departments.
* Deal with all enquiries as appropriate from private patients and their relatives in a courteous, sensitive and diplomatic manner and pass on accurate and discreet messages as required.
* Take a proactive approach when dealing with customers, patients and staff adhering to the code for people to people expectations at all times.
· To welcome patients, consultant medical staff, and visitors to the department and ward area.
· Assist and direct patients to the various departments in the Lindo Wing.
· Answer all range of enquiries either face to face or via the telephone.
· To be proactive member of the ward/team in providing administrative and clerical support to underpin activity, maintaining Trust policies and procedures.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
This advert closes on Tuesday 28 May 2024