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EOC Service Support Assistants | East of England Ambulance Service Trust

Manylion swydd
Dyddiad hysbysebu: 03 Mai 2024
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £28,407 - £34,581 pa per annum
Oriau: Rhan Amser
Dyddiad cau: 02 Mehefin 2024
Lleoliad: Chelmsford / Norwich, CM1 7WS
Cwmni: East of England Ambulance Service NHS Trust
Math o swydd: Parhaol
Cyfeirnod swydd: 6208543/247-AOC-SSPTA-0424

Crynodeb


An exciting new post has arisen within our Emergency Operations Centres (EOC) for 2 x Service Support Assistants. The role itself will be a combination of data quality auditing and corrections, Project support and maintaining EOC resources to support our front line Call Handlers, Dispatchers and Clinicians.

The Service Support Assistant is a key role in ensuring the Emergency Operations Centre (EOC) data, that is used both internally and externally, is validated and accurate, by using a range of tools such as IntoZetta, Portal, and other data compliance reporting tools.

The post holder will be responsible for ensuring internal resources are current and up to date, such as the Directory of Services (DoS), General Information on CAD, and other quick reference guides within the EOC

Providing project support to various projects within the EOC, duties will include data entry, user testing and producing communications or guides, as required. Furthermore, providing note taking support and updating project plans

You're thinking about working for the ambulance service, but wondering what sets us apart and makes the six counties of Essex, Hertfordshire, Bedfordshire, Suffolk, Norfolk and Cambridgeshire so special.

We value care, teamwork, quality, respect and honesty in order to transform the care we deliver to our communities and welcome applicants who share these values to apply to work at EEAST.

The Care Quality Commission has rated the care patients receive as outstanding – staff demonstrate compassion and respect whilst promoting patient dignity and respecting individual needs, patients are involved in their care and treatment, and staff act with the utmost professionalism and support patients and the public in the most trying of circumstances to provide positive outcomes.

Please see the attached PDF Job Description for full details of the role including the main responsibilities and duties.


This advert closes on Friday 17 May 2024