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Business Support Officer

Manylion swydd
Dyddiad hysbysebu: 12 Ebrill 2024
Cyflog: £27,354 i £31,858 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 16 Ebrill 2024
Lleoliad: Buckinghamshire, County Wide
Gweithio o bell: Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos
Cwmni: Buckinghamshire Council
Math o swydd: Parhaol
Cyfeirnod swydd: BUC11399

Crynodeb

Overview

Are you ready to embrace an exhilarating new challenge and make a significant impact? Join us and become an integral member of a team that truly makes a difference!

We are looking for dedicated and driven individuals to join our Corporate Business Support team. With over 300 staff members, we provide a wide range of services and are experts in delivering key support services to ensure the smooth operation of the council. As a Business Support Officer, you will play a crucial role in the council's success, providing exceptional support to our services. Don't miss this opportunity to take your career to the next level and make a real impact!

We are looking for a permanent full-time Business Support Officer (Career Grade 3-4) working 37 hours per week, to support the Children’s Locality Support and Safeguarding Service, in High Wycombe.

We are also looking for a full-time Business Support Officer (Grade 3) working 37 hours per week, to support the MASH in Aylesbury. This role is being offered as maternity cover, until 30th April 2025.

About us

At Buckinghamshire Council, we are committed to providing top-notch front-line services through efficient and cost-effective business process administration and project support. Our team is resilient, adaptable, and always ready to embrace change. We have a deep understanding of the council's processes, policies, and values, and we take pride in our ability to deliver exceptional service. We are highly experienced, knowledgeable, and have a proven track record of success.

We value hard work and success, and we're proud to offer our employees a range of benefits. We promote a healthy work-life balance and flexible working arrangements. Our employees enjoy discounts at various cafes, restaurants, and shops, as well as auto-enrolment in our generous pension scheme. We also offer a salary sacrifice personal car lease scheme, membership to Costco, discounted gym memberships, travel discounts with Arriva, and much more.

About the role

As a Business Support Officer, you will provide excellent support to those working in the front-line services supporting our residents.

The key accountabilities are:

- Excellent Customer Service
- Managing important & confidential correspondence
- Multiple complex telephone queries from internal and external customers
- Note-taking for a wide range of meetings
- Organising team meetings, agenda’s and taking minutes
- Inputting and data management
- Financial responsibilities
- Raising purchase orders/Paying invoices
- Forward planning
- General administrative duties

Please see the attached job summary for further information on the role and person specification.

Any-Desk:

As an ‘any-desk’ worker, you’ll need to be connected to our network to access digital folders and resources, but this can either be from home or an office location when required. You will be required to work from the office a couple of times a week, depending on your role and team requirements*.

*subject to current Government Covid-19 Guidance

About you

We are looking for an individual who enjoys working in a fast-paced environment, and who can provide excellent support to those working in the front-line services supporting our residents.

The ideal candidate will already have a strong administrative background and be able to demonstrate the following qualities and skills:

- Hard-working professional.
- Customer focused.
- Resilient and able to demonstrate the ability to deal with sensitive and difficult
information.
- Able to work flexibly to respond to service demand.
- Able to demonstrate the ability to prioritise a varied and challenging workload.
- Possess excellent communication skills and accurate attention to detail.
- Educated to GCSE/NVQ3 level or equivalent, including in English and Maths.
- Keen to learn and able to juggle priorities effectively, often with conflicting
demands.
- Good ICT skills including Microsoft applications and have some experience
using specialist systems.
- Caring and helpful.

With flexible working options, a competitive salary, and the chance to make a real difference in your community, this is an opportunity you won't want to miss!

Other information

These roles are office-based but are currently being offered on a 40% office and 60% home working agreement. This arrangement is under continuous review, so may revert to an increase in office work, in line with business needs.

Advert closing date: 16th April 2024

Interview dates: to be confirmed

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

- All unspent cautions and convictions cautions

All adult cautions and spent convictions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). For further information on filtering please refer to Nacro guidance, the Disclosure and Barring Service (DBS) guidance or Ministry of Justice (MOJ) guidance (see, in particular, the section titled ‘Exceptions Order’).

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. We also offer a salary sacrifice personal car lease scheme to those who are eligible and have passed their probation period. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.

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Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.