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Maths Teacher

  • 08 June 2023
  • Teacheractive Limited - NE8
  • £130 to £160 per day

Maths Teacher needed in Gateshead Immediate Start £130 per day Are you a committed and dedicated Maths Teacher? Are you looking for a new challenge in a supportive and progressive school? A Gateshead based secondary school is looking to recruit a qualified ...

Teaching Assistant

  • 08 June 2023
  • Teacheractive Limited - NE15
  • £110 to £130 per day

Job Title: Cover Supervisor Location: North East Start Date: Immediate Start Salary: £110 - £130 per day (depending on experience) TeacherActive are looking for a Cover Supervisor to work within various fantastic schools around the North East. The schools are ...

Staff Nurse | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

  • 08 June 2023
  • Northumbria Healthcare NHS Foundation Trust - Cramlington, NE23 6NZ
  • £28,407 - £34,581 pro rata per annum

An exciting opportunity has become available for a highly motivated staff nurse to join our team. Ward 15 is a fast paced surgical ward which specialises in colorectal, upper gastrointestinal, gynaecology, plastics and high risk elective surgeries, and is ...

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Maintenance Assistant | Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)

  • 08 June 2023
  • Northumbria Healthcare NHS Foundation Trust - Hexham, NE46 1QJ
  • £22,816 - £24,336 per annum

Northumbria Healthcare Facilities Management Ltd is seeking to recruit a Maintenance Assistant, working at Hexham General Hospital and other sites Trust-Wide as necessary within the needs of the service. The successful post holder will be involved in the day-...

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Clerical Officer | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

  • 08 June 2023
  • Northumbria Healthcare NHS Foundation Trust - North Shields, NE29 8NH
  • £20,270 - £21,318 pro rata per annum

Applications are invited from candidates who are suitably qualified and experienced in clerical work to join our busy secretarial team in Urology at North Tyneside General Hospital. The successful candidate will support the Urology Team by offering clerical ...

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Customer Quality and Experience Manager - CSC

  • 08 June 2023
  • Home Group Limited - Newcastle upon Tyne (Gosforth Park Way), NE1 NBX
  • £32,000 per year
  • Customer Quality and Experience Manager - Customer Service Centre Newcastle upon Tyne Permanent, Full Time (37.5 hpw), Mon - Fri, with the occasional Saturday Salary circa: £32,000 pa negotiable depending on skills & experience, with great benefits including a cash health plan. We are the UK National Contact Centre Team of the Year and winners of the North East Contact Centre of the Year. We are always looking for ways to be even better. So, what next for us? Well, to build on our success we are embarking on an exciting period, broadening the ways we interact with our customers – sounds cool, right? We want customers who contact our omni-channel call centre to have a truly Brilliant Customer Experience. We want our processes to be seamless, our technology to be top notch and to work collaboratively with our customers and key stakeholders across the UK which include external Contractor Parties as well colleagues from across the rest of Home Group. We want an energised, innovative, and skilled change professional to join us to deliver our aspirational plans. Home Group is one of the UK’s largest providers of high-quality housing and supported housing services and products – so you’ll be part of an organisation that is passionate and makes a difference to thousands of people every single day. Be yourself at Home Home Group is committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability) which support colleagues from different backgrounds to be their true selves. We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’ll be an experienced change professional, able to manage a portfolio of tactical change within our centre, supporting the centres management team in scoping out new change, working with key stakeholders to deploy change (including business readiness checks) and tracking the benefits of change that has been delivered. Successful job applicants will be comfortable working at pace, whilst applying the right level of governance to ensure that change initiatives are delivered in a controlled way, driving quality outcomes. You’ll also be flexible and ready to respond reactively to meet the demands of our busy centre, at times managing competing priorities and deadlines. You’ll have excellent engagement skills and the ability to motivate colleagues to support change initiatives. You’ll be a problem-solver, a creative thinker, a collaborator, and a data analyst, able to make evidence-based improvement suggestions to our processes or practices. You must have experience of managing tactical change, ideally in a call centre environment, including experience with different contact channels and technology. It would be great if you had a relevant qualification in change, such as Agile or Lean 6-sigma - but don't worry if you don't. About the role This role is responsible for enhancing the experience of customers who contact our omni-channel call centre. Ensuring our customer promise is met and our Customer Service Advisors can provide a Brilliant Customer Experience. You will be working within the wider Customer Service Excellence & Improvement Team, alongside our Knowledge Management Team and our Performance & Improvement Coaches; all of whom are focused on supporting the centre to deliver a quality service for our customers. You will also work closely with our Management Team to deliver change internally within the Customer Service Centre whilst also working with key stakeholders across wider Home Group to set us up for success when change happens outside of our centre, playing a critical role of ‘readiness champion’. Want to know more? If you’re not reading this advert on our careers’ pages, press the APPLY NOW button to access lots of useful stuff! You can download the Customer Experience Manager Customer Experience Manager Job Description and find out more about Home Group . We’ve also got some short films that show you what it’s like to work here, and we know you’ll want to find out more about our award winning benefits and rewards ! Applying for this job Don’t delay applying for this brilliant job, as we may close it early if we get lots of applications! Just upload your CV and if you have one, your covering letter (this will help us learn more about you!). If you need them, we’ve also got some great templates to help you.

Customer Quality and Experience Manager - Customer Service Centre Newcastle upon Tyne Permanent, Full Time (37.5 hpw), Mon - Fri, with the occasional Saturday Salary circa: £32,000 pa negotiable depending on skills & experience, with great benefits including a...

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Store Team Member

  • 08 June 2023
  • Home Bargains - Durham, DH1 5RW
  • £7.48 to £10.86 per hour
  • Exceeds National Minimum Wage

Our Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile. Store Team Members at Home Bargains cover a range of store duties including customer service, stock ...

Experienced Paediatric Nurses – required urgently ZBGHD02

  • 08 June 2023
  • Disability North - Gateshead, Tyne & Wear

Hours: Full and Part time hours available 1 Post 3 x 12 hour waking night shifts 2 posts of 2 x 12 hour night shifts and 2 x 12 hour day shifts plus bank cover Hourly Rate: £30.00 per hour Responsible to: Personal Health Budget Employer Location: Gateshead ...

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  • 08 June 2023
  • Sunderland Care and Support Ltd - Sunderland, Tyne & Wear
  • £26,845 to £29,439 per year

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of service on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we ...


  • 08 June 2023
  • Sunderland Care and Support Ltd - Sunderland
  • £21,029 to £21,968 per year

Sunderland Care and Support are a provider of high-quality care who are passionate about supporting adults with learning and physical & complex disabilities in Sunderland. We are seeking to recruit Support Workers into our Supported Living Services, who are ...

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