19,421 swydd yn UK

Doing Amazing Things Together We’re all about possibilities. Are you? Do you enjoy a gentle stroll in the local community? Or know the best places to eat out in Leeds? Become a Support Worker What matters to the people we support matters to us. It’s their life...

Female Bank Waking Night Support Worker - Market Weighton

29 April 2024
Affinity Trust - Market Weighton, yo43
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Doing Amazing Things Together We’re all about possibilities. Are you? Are you a night owl? Are you patient, empathetic and friendly? Become a Bank Waking Night Support Worker What matters to the people we support matters to us. It’s their life, their way. We ...

Bank Support Worker - Oban

29 April 2024
Affinity Trust - Oban, PA34
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Doing Amazing Things Together We’re all about possibilities. Are you? Are you flexible, adaptable and quick at thinking on your feet? Do you have enough curiosity and patience to work out how somebody feels? Become a Bank Support Worker What matters to the ...

Female Support Worker - Wakefield Outreach

29 April 2024
Affinity Trust - Wakefield, LS9
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Doing Amazing Things Together We’re all about possibilities. Are you? Can you hit a strike at bowling? Do you enjoy a game of snooker or pool? Perhaps you prefer making a splash in the swimming pool? Become a Support Worker What matters to the people we ...

Bank Support Worker - Bute

29 April 2024
Affinity Trust - Bute, PA20
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Doing Amazing Things Together We’re all about possibilities. Are you? Are you a positive, thoughtful and determined person? Do you enjoy going to the gym and socialising? Become a Bank Support Worker What matters to the people we support matters to us. It’s ...

Female Support Worker - Inverurie

29 April 2024
Affinity Trust - Inverurie, AB51
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Doing Amazing Things Together We’re all about possibilities. Are you? Do you enjoy a stroll around town of an evening? Or popping out to meet friends at the pub? Perhaps you are a star baker and like to get creative in the kitchen? Become a Support Worker What...

Support Worker - Cannock

29 April 2024
Affinity Trust - Cannock, WS11
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Doing Amazing Things Together We’re all about possibilities. Are you? Do you know where the best shops are in Cannock? Is community important to you? Are you outgoing and courteous? Become a Support Worker W hat matters to the people we support matters to us. ...

Customer Service Centre Advisor

29 April 2024
Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
£23,464 per year
Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
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Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...

Support Workers and Relief Register

29 April 2024
Key - Dunoon
£12.00 per hour
Sleepover Hourly Rate: £12.00
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Being a support worker is a role where you can make every day matter. It's a job with challenges that make your heart beat faster, where you can give something of yourself and empower amazing people on their journey through life. At key we support disabled ...

Support Workers and Relief Register

29 April 2024
Key - Dumbarton
£12.00 per hour
Sleepover Hourly Rate: £12.00
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