The Best Connection are recruiting on behalf of our client based in Peterlee, who are a well-known Warehousing and Distribution Company. Due to their continuing growth, they are requiring a Customer Service Advisor. Immediate starts available. The role: ...

Customer Service Representative

30 April 2024
Cobalt Business Exchange Ltd - NE28 9NZ
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Hours: Weekdays Shifts, 8.00am – 4.00pm or 9:00am – 5:00pm. This role is to provide reception / customer support to our Serviced Office Clients. The role is client facing and is full time onsite. The centre Benefits from an onsite Café and a full-service Gym. ...

Customer Service Centre Advisor

29 April 2024
Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
£23,464 per year
Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
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Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...

Customer Services Advisor

29 April 2024
toob - Thornaby, Stockton-On-Tees
£23,804.00 to £23,804.00 per year
Annual bonus up to 5%
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About toob We are an award-winning full-fibre broadband provider actively transforming the South of England’s internet experience. Founded by a team of experienced directors from some of the world’s biggest telecommunications brands, we offer simple, ...

One Stop - Customer Service Assistant

29 April 2024
Tesco - Chester Le Street, County Durham, DH2 2JE
Competitive + Benefits
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About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life. In this role, you will greet and welcome our ...

Lloyds Bank - Customer Service Assistant - Consett

29 April 2024
Lloyds Banking Group - Consett, County Durham, DH8 5AE
£23,500 per year
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JOB TITLE: Customer Service Assistant SALARY: £23,500 LOCATION(S): Consett HOURS: 35 hours a week, including some Saturdays WORKING PATTERN: Full-time About this opportunity Our colleagues are passionate about making a difference to customers, businesses and ...

FITTERS MATE

01 May 2024
Windowtech(NE)Ltd - Morpeth, Northumberland
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Local family business (Double Glazing) Due to further expansion, we are now looking for a fitters laborer. Duties include helping the fitter with keeping the site clean and tidy and loading jobs A good level of customer service is required. This is a great ...

Picker-twilight

30 April 2024
Booker Group - Westland Way Preston Farm Industrial Estate STOCKTON ON TEES, TS18 3TG
Competitive
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This is a full time role working 38 hours per week with shifts Sunday to Thursday 2pm-10pm You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether ...

Licensing Administrator

01 May 2024
Service Care Solutions - Newcastle upon Tyne, Tyne and Wear, NE1 8QH
£12.59 per hour
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Job Title - Licensing Administrator Location - Newcastle upon Tyne NE1 Contract - Temp - Sept Hours - Full-time, Monday to Friday, 8:00 am - 4:00 pm Role summary - Are you detail-oriented with strong customer service and administrative skills? This client is ...

Licensing & MOT Admin

01 May 2024
Service Care Solutions - Newcastle upon Tyne, Tyne and Wear, NE6 3PF
£12.59 per hour
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Job Title - Licensing Support Administrator Location - Walker NE6 Contract - Temp - Sept Hours - Full-time, Monday to Friday, 8:00 am - 4:00 pm Role summary - Are you looking for a role where you can contribute to a dynamic team environment while utilising ...