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Customer Service Centre Advisor

  • 29 April 2024
  • Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
  • £23,464 per year
  • Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
  • Permanent
  • Full time

Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...

Disability Confident

Merchandising Administrator

  • 29 April 2024
  • Noble Recruiting Limited - Billericay, Essex
  • £20,000 to £28,000 per year
  • Hybrid remote
  • Permanent
  • Full time

Merchandising Administrator - Hybrid Role Billericay, Essex Salary: Negotiable depending on experience Permanent position / Full time - Monday to Friday's We are working with an established Distribution Company in Billericay who are searching for an ...

General Service Assistant

  • 29 April 2024
  • Sodexo Ltd - JNJ High Wycombe 50-100 Holmers Farm Way, HP12 4DP
  • £12.00 per hour
  • Competitive
  • Permanent
  • Part time

As a General Services Assistant at Sodexo in High Wycombe HP12 4DP , You'll will be responsible for our corporate sites continuous improvement and operational excellence. You have a keen eye for detail, and your organisational skills will ensure everything ...

Executive Administrative Assistant | The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

  • 29 April 2024
  • Queen Elizabeth Hospital King's Lynn - King's Lynn, PE30 4ET
  • £25,147 - £27,596 Per annum pro rata
  • Permanent
  • Full time

To manage the day-to-day administration support to the Executive Assistant Team (EAT), ensuring that all administrative work is completed as required accurately and within set timescales. The post holder should have previous experience of working in ...

Community administrative support assistant | Manchester University NHS Foundation Trust

  • 29 April 2024
  • Manchester University NHS Foundation Trust - manchester, M22 5RG
  • £22,816 - £24,336 pro rata
  • Permanent
  • Full time

The post holder will be responsible for providing effective and efficient clerical and administrative support to a team of healthcare professionals, in the Learning Disability Community Service The role will involve the coordination and implementation of ...

Disability Confident

Community Administrative Support Assistant | Manchester University NHS Foundation Trust

  • 29 April 2024
  • Manchester University NHS Foundation Trust - Manchester, M8 9JS
  • £22,816 - £24,336 pro rata
  • Permanent
  • Full time

The post holder will be responsible for providing effective and efficient clerical and administrative support to either a team of healthcare professionals. The role will involve the coordination and implementation of office procedures and will require a high ...

Disability Confident

86657 - Case Administrator - London

  • 29 April 2024
  • Ministry of Justice - London, UK
  • £22,096 to £24,718 per year
  • (plus a London Weighting Allowance of £4,126 if applicable)
  • Hybrid remote
  • Permanent
  • Full time

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a ...

Planning Enforcement Officer - EH0256

  • 29 April 2024
  • East Hampshire District Council - Petersfield
  • Grade 3 to 4 - £26,741 to £33,283 per annum - career graded
  • Permanent
  • Full time

Job Advert An exciting opportunity has arisen to join the Planning Enforcement Team as a Planning Enforcement Officer. Planning enforcement is a deeply rewarding career path, where you will get to witness the positive impact of your work first-hand, as you ...

Disability Confident

Works Co-ordinator

  • 29 April 2024
  • Service Care Solutions - North London, London, N17 6HG
  • £17.54 per hour
  • Temporary
  • Full time

Job Title: Works Co-ordinator Locations: Haringey N17 ( Office based 5 days ) Contract Type : Ongoing Temp Work Pattern: 36 hours Start Date: ASAP We are seeking a skilled Works Coordinator to join our dynamic Housing team. As a Works Coordinator, you will ...

Personal Advisor

  • 29 April 2024
  • Service Care Solutions - North London, London, N22 7TY
  • £24 per hour
  • Contract
  • Full time

Personal Advisor Job Description Haringey Council are currently seeking a Personal Advisor to provide support to care leavers during their transition to adulthood. The successful candidate will work in partnership with families and other organisations to ...