The post holder supports a comprehensive and efficient payroll and pension service in a confidential and professional manner. Duties included administering the NHS Pension Scheme at local level, calculating and processing expenses for LET employees working ...

Library Assistant | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

30 April 2024
Northumbria Healthcare NHS Foundation Trust - North Shields, NE29 8NH
£22,816 - £24,336 per annum
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This is an exciting opportunity to contribute to the delivery and development of library services at North Tyneside General Hospital. We are looking for enthusiastic, customer service orientated individuals to join our team, to provide a range of library ...

Customer Service Centre Advisor

29 April 2024
Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
£23,464 per year
Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
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Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...

Physiotherapy Assistant | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

29 April 2024
Northumbria Healthcare NHS Foundation Trust - North Shields, NE29 8NH
£22,816 - £24,336 per annum
Parhaol
Llawn amser

This is an exciting opportunity to join the Musculoskeletal Physiotherapy team within NTIMS (North Tyneside Integrated Musculoskeletal Service). The post-holder will mainly be based at North Tyneside General Hospital, including working in the department and ...

Outpatient Clerk | The Newcastle upon Tyne Hospitals NHS Foundation Trust

25 April 2024
The Newcastle upon Tyne Hospitals NHS Foundation Trust - 317 01 Freeman Hospital, NE7 7DN
£22,383 per annum
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An exciting opportunity has arisen for an Outpatient Clerk to work in the Main Outpatient Department at the Newcastle upon Tyne Hospitals Trust, which deals with over 280,000 patient appointments per year. We are looking for a flexible and enthusiastic ...

People Advisor (HR) | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

25 April 2024
Northumbria Healthcare NHS Foundation Trust - Seaton Delaval, NE25 0QJ
£28,407 - £34,581 per annum
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An exciting opportunity has arisen to join a fantastic team of People (HR) professionals based at Seaton Delaval, Whitley Bay in an People (HR) Advisor role. We are seeking a motivated and conscientious individual to work within our fast-paced Operational ...

Discharge Nurse | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

23 April 2024
Northumbria Healthcare NHS Foundation Trust - North Shields, NE29 8NH
£35,392 - £42,618 per annum
Cytundeb
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An exciting opportunity has arisen for an 11 month fixed term/ secondment ending 31/03/2025 Band 6 Discharge Nurse to join the Care Point Team at North Tyneside General Hospital. The successful applicant will work in an integrated multi-disciplinary team that ...

Assistant Production Manager

23 April 2024
Northumbria Healthcare NHS Foundation Trust - Seaton Delaval, NE25 0QJ
£25,147 - £27,596 per annum
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A Vacancy at Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management). We are looking for an enthusiastic and motivated individual to join our team at the Manufacturing Hub. The successful applicant will be required to control and influence...

Assistant OSM | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

22 April 2024
Northumbria Healthcare NHS Foundation Trust - North Shields, NE29 8NH
£43,742 - £50,056 per annum
Cytundeb
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This is a rare opportunity to join an Outstanding team at the forefront of healthcare delivery in Northumberland and North Tyneside. We are looking for an assistant operational manager to join our services, focusing on improvements to access to cancer ...

Health, Safety & Compliance Lead

19 April 2024
North Music Trust - Gateshead, NE8 2JR
SCP 36, £36,012 per annum
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Job Advert Reports to: Audience Experience & Operations Manager Location: The Glasshouse International Centre for Music Department: Operations Working hours: 36 hours per week Salary: SCP 36, £36,012 per annum Closing date: 9am, Friday 19th April About The ...