Service Coordinator
| Dyddiad hysbysebu: | 24 Ebrill 2026 |
|---|---|
| Cyflog: | £25,541 i £27,200 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Mai 2026 |
| Lleoliad: | Winchester, Hampshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | British Red Cross |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 12900 |
Crynodeb
1. Service Delivery
> To act as the single point of access for referrals from the hospital and other sources and provide daily coordination and support for Volunteers and Service Assistants delivering the service
> Liaise with hospital/community staff at hospital/community hospitals/GP surgeries to promote the service, receive referrals, and provide a timely response to questions about the eligibility of a patient
> Ensure that service users’ needs are assessed
> Develop the service, providing support, leadership and motivation to the staff and volunteers
> Undertake service user visits if necessary
2. Quality and performance
> Ensure that the service is efficient, reliable and delivered consistently with national and local guidelines, using the Quality Standards Framework as a basis for assessment
> Collaborate with colleagues within the area to establish effective working relationships through regular contact and meetings
> Share learning to ensure service development
> Ensure that the impact of our service for service users is recorded through appropriate records (such as BRM), complete reports and paperwork as required
Review and monitor outcomes for service users, ensuring that beneficiaries’ needs are met using the Top 3 goals approach and the impact of our service is recorded through accurate statistics and a range of user engagement
> Ensure service users are correctly discharged according to agreed procedures
3. Management
> Provide support to the staff and volunteers delivering services
> Work with relevant teams in the recruitment, induction, development, training and engagement of volunteers providing the service
> Co-ordinate and manage a team of staff and Volunteers to provide a professional , effective and reliable service
4. Financial
> Keep within the service budget, follow local financial procedures
5. Team Leader
> All team members understand their responsibilities and objectives
> All resources involving staff are managed in accordance with BRC policies and procedures
> All staff are kept informed of relevant organisational plans and updates on development
> There is a collaborative approach to understanding and developing the service by encouraging feedback from the teams
> To act as the single point of access for referrals from the hospital and other sources and provide daily coordination and support for Volunteers and Service Assistants delivering the service
> Liaise with hospital/community staff at hospital/community hospitals/GP surgeries to promote the service, receive referrals, and provide a timely response to questions about the eligibility of a patient
> Ensure that service users’ needs are assessed
> Develop the service, providing support, leadership and motivation to the staff and volunteers
> Undertake service user visits if necessary
2. Quality and performance
> Ensure that the service is efficient, reliable and delivered consistently with national and local guidelines, using the Quality Standards Framework as a basis for assessment
> Collaborate with colleagues within the area to establish effective working relationships through regular contact and meetings
> Share learning to ensure service development
> Ensure that the impact of our service for service users is recorded through appropriate records (such as BRM), complete reports and paperwork as required
Review and monitor outcomes for service users, ensuring that beneficiaries’ needs are met using the Top 3 goals approach and the impact of our service is recorded through accurate statistics and a range of user engagement
> Ensure service users are correctly discharged according to agreed procedures
3. Management
> Provide support to the staff and volunteers delivering services
> Work with relevant teams in the recruitment, induction, development, training and engagement of volunteers providing the service
> Co-ordinate and manage a team of staff and Volunteers to provide a professional , effective and reliable service
4. Financial
> Keep within the service budget, follow local financial procedures
5. Team Leader
> All team members understand their responsibilities and objectives
> All resources involving staff are managed in accordance with BRC policies and procedures
> All staff are kept informed of relevant organisational plans and updates on development
> There is a collaborative approach to understanding and developing the service by encouraging feedback from the teams
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.