Whitworth Receptionist | Derbyshire Community Health Services NHS Foundation Trust
| Dyddiad hysbysebu: | 23 Ebrill 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £25,272 pa pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 23 Mai 2026 |
| Lleoliad: | Darley Dale, Matlock, DE4 2JD |
| Cwmni: | DCHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7960323/842-SCS-7191-26-A |
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To provide excellent front of house services to patients and visitors attending the hospital dealing with Urgent Treatment Centre patients, general enquiries from the public and booking outpatient appointments. To work as part of the Health Records team and to provide cover and support where necessary.
To maintain statistical data on the PAS system relating to patient activity, ensuring this information complies with Data Protection Regulations.
To provide administrative support to the Community Podiatry Team, including managing referrals, booking appointments from various waiting lists and manning the podiatry service telephone.
To cancel community podiatry clinics for annual leave and sickness absences, rebooking patients as directed by clinicians.
To receive all patients and visitors attending the hospital including booking patient into the Urgent Treatment Centre
To manage the incoming and outgoing mail and deliveries made to reception
The provision of replacement hearing aid batteries to service users and ensuring stocks are maintained
To record, on the relevant PAS, the outcome and clinical coding of all Outpatient clinics.
Manning the small hospital switchboard
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people’s own homes and via virtual consultations.
During the pandemic response we have led the implementation of public vaccination centres in collaboration with partners across health and social care.
To receive, store and return patient records for outpatient clinics
To be responsible for operating a personal computer as part of the Patient Administration System (PAS)
To maintain statistical data on the PAS system relating to patient activity, ensuring this information complies with Data Protection Regulations.
To provide administrative support to the Community Podiatry Team, including managing referrals, booking appointments from various waiting lists and manning the podiatry service telephone.
To cancel community podiatry clinics for annual leave and sickness absences, rebooking patients as directed by clinicians.
To receive all patients and visitors attending the hospital including booking patient into the Urgent Treatment Centre
To manage the incoming and outgoing mail and deliveries made to reception
The provision of replacement hearing aid batteries to service users and ensuring stocks are maintained
To receive and store test samples ready for collection.
Receiving telephone calls to make and change outpatient appointments
Liaising with other disciplines regarding outpatient clinics
To record, on the relevant PAS, the outcome and clinical coding of all Outpatient clinics.
Manning the small hospital switchboard
To provide cover for periods of absence by other members of the team at the hospital and possibly on other sites if necessary
Provide on the job training for newly appointed staff
To contribute to PPI by delivering the best standards of integrated health and social care within the resources available within the service.
Confidentiality must be maintained at all times. It is the responsibility of everyone to maintain this trust and as such forms part of the terms and conditions of the contract of employment.
To be aware and comply with all Trust and local department policies
General office duties, including photocopying, filing and relaying of messages to appropriate departments
To attend all mandatory and statutory training annually
To undertake any other duties appropriate to the grade as delegated from time to time by the Outpatient Operational Services Manager
This advert closes on Thursday 7 May 2026