ICT Business Support Officer
| Dyddiad hysbysebu: | 22 Ebrill 2026 |
|---|---|
| Cyflog: | £28,598 i £31,022 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Mai 2026 |
| Lleoliad: | Crewe, Cheshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Cheshire East |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 3520 |
Crynodeb
An exciting opportunity has become available to work within the Digital Services (ICT) department. The position is for a full time FTE (37 hours) per week, Monday to Friday.
About you
You will support all activities related to financial and procurement transactions, collaborating with Finance, ICT, and P2P Shared Services, as well as partners, Services, and suppliers, ensuring the efficient processing of orders and payments in compliance with financial regulations and standing orders.
You will coordinate operational information between Digital Services (ICT), ICT service providers, and the wider Council, providing support to meetings as directed, ensuring effective communication and collaboration.
You may also be required to facilitate the adoption of appropriate ICT solutions within the Service, and promote new ICT products and services where suitable
Also, part of the role would be the provision of comprehensive administrative support to the team across various programmes, projects, and tasks as directed by the Business Manager and Senior Business Administrator, including inducting and training new and lower graded staff.
A key element would be assisting in the development and maintenance of ICT Service inventories and datasets, including asset registers, application registers, and contract registers; as well as offering administrative support to the Financial Management Officer as required, ensuring smooth and effective financial operations, including prioritizing and distributing incoming correspondence.
The role is diverse with no one day the same, for more information on the role please view the 'In this job you will' section within the attached job description specification document.
The successful candidate will have:
Level 3 qualification in ICT or Business Administration, OR equivalent experience;
Excellent working knowledge of Microsoft products and applications
High level of literacy and numeracy
Effective communication skills (oral and written) with a wide audience, including the ability to converse at ease with our internal and external customers
Self-starter, able to work on own initiative, and meet deadlines
Ability to interpret and convey information
Ability to prioritise workload as well as ability to contribute to team working
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
In return we are able to offer:
Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexi-time and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better
Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’s no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
Gym, Swim and Group Fitness at all 16 facilities
Off-Peak Racket Sports
Athletics Tracks
Sauna/Steam/Spa
Join us and experience a workplace that truly values and supports you!
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.
We are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.
If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.
For any technical enquiries please email sourcingteam@ecwip.co.uk.
Please quote job reference number in all correspondence.
To learn more about the post or for an informal chat, please contact Luke Collier at Luke.Collier@cheshireeast.gov.uk.
About you
You will support all activities related to financial and procurement transactions, collaborating with Finance, ICT, and P2P Shared Services, as well as partners, Services, and suppliers, ensuring the efficient processing of orders and payments in compliance with financial regulations and standing orders.
You will coordinate operational information between Digital Services (ICT), ICT service providers, and the wider Council, providing support to meetings as directed, ensuring effective communication and collaboration.
You may also be required to facilitate the adoption of appropriate ICT solutions within the Service, and promote new ICT products and services where suitable
Also, part of the role would be the provision of comprehensive administrative support to the team across various programmes, projects, and tasks as directed by the Business Manager and Senior Business Administrator, including inducting and training new and lower graded staff.
A key element would be assisting in the development and maintenance of ICT Service inventories and datasets, including asset registers, application registers, and contract registers; as well as offering administrative support to the Financial Management Officer as required, ensuring smooth and effective financial operations, including prioritizing and distributing incoming correspondence.
The role is diverse with no one day the same, for more information on the role please view the 'In this job you will' section within the attached job description specification document.
The successful candidate will have:
Level 3 qualification in ICT or Business Administration, OR equivalent experience;
Excellent working knowledge of Microsoft products and applications
High level of literacy and numeracy
Effective communication skills (oral and written) with a wide audience, including the ability to converse at ease with our internal and external customers
Self-starter, able to work on own initiative, and meet deadlines
Ability to interpret and convey information
Ability to prioritise workload as well as ability to contribute to team working
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
In return we are able to offer:
Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexi-time and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better
Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’s no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
Gym, Swim and Group Fitness at all 16 facilities
Off-Peak Racket Sports
Athletics Tracks
Sauna/Steam/Spa
Join us and experience a workplace that truly values and supports you!
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.
We are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.
If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.
For any technical enquiries please email sourcingteam@ecwip.co.uk.
Please quote job reference number in all correspondence.
To learn more about the post or for an informal chat, please contact Luke Collier at Luke.Collier@cheshireeast.gov.uk.