Admin Business Support Manager (Social Work)
| Dyddiad hysbysebu: | 20 Mawrth 2026 |
|---|---|
| Cyflog: | £21.84 i £28.59 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Rate: PAYE £21.84 per hour / Umbrella £28.59 per hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Ebrill 2026 |
| Lleoliad: | Liverpool, Merseyside |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Neway International Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | OR25486 |
Crynodeb
Neway International are seeking a Business Support Manager to join our client, Liverpool City Council.
Location: 80/82 Wavertree Road, Liverpool, L7 1PH
Hours: 35 per week
Start date: 07 April 2026
Duration: 12 weeks - extended to rolling contract.
Employment type: Temporary
Rate: PAYE £21.84 per hour / Umbrella £28.59 per hour
Work pattern: 2 days remote, 3 days office‑based
About the Client
Liverpool City Council’s Children’s Social Care service provides essential support to children, young people and families across the city. The Business Support function underpins frontline delivery by ensuring efficient administrative operations, strong governance, and high‑quality service standards.
The Role
We are recruiting an experienced Business Support Manager to oversee the business administrative support function across Children’s Services. The post holder will lead Business Support Officers, ensuring high‑quality service delivery, effective performance management, and strong partnership working with operational managers. This role is central to maintaining robust administrative processes, supporting statutory functions, and driving continuous improvement across the service.
Key Responsibilities
Manage, lead and develop Business Support Officers on a day‑to‑day basis
Oversee specific functions and project work in partnership with social care managers
Ensure effective team and individual performance using the Performance Management Framework
Lead on recruitment, training, development, attendance, disciplinary and grievance matters
Contribute to a high‑quality service and communication network for internal and external customers
Promote equal opportunities and non‑discriminatory practice
Ensure compliance with statutory requirements, Standing Orders and Financial Regulations
Support the development and implementation of new technology and coordinate relevant training
Control and monitor cash handling, bank accounts and financial/budgetary systems
Develop and deliver team plans, training plans, business plans and personal plans
Work with operational managers to improve data inputting and recording
Deliver change and improvement aligned to service priorities
Manage file share requests for safeguarding purposes
Approve petty cash, travel and food vouchers on Children’s Liquid Logic
Act as approver/administrator for interpretation and translation services
Manage administration and recording of panels, including trackers for Cabinet Members and statutory reporting
Ensure compliance with information governance, FOI and Data Protection requirements
Undertake training and professional development as required
Candidate Requirements
Essential Qualifications
Relevant management qualification
Essential Experience
Substantial management experience in a Business Support setting within Social Care or similar
Strong understanding of information governance, data protection and FOI
Experience delivering IT solutions and supporting digital development
Experience managing finance transactions and budgets
Experience working with internal and partner agencies to support service delivery
Essential Skills & Competencies
Ability to manage performance at team and individual level
Strong organisational and time‑management skills
Ability to prioritise effectively and meet deadlines
Ability to produce clear, concise reports and management information
Strong negotiation and motivational skills
Ability to work with minimal supervision and demonstrate continuous improvement
Commitment to equality, best practice and high‑quality service delivery
Understanding of and commitment to Liverpool City Council’s Vision and Values
Location: 80/82 Wavertree Road, Liverpool, L7 1PH
Hours: 35 per week
Start date: 07 April 2026
Duration: 12 weeks - extended to rolling contract.
Employment type: Temporary
Rate: PAYE £21.84 per hour / Umbrella £28.59 per hour
Work pattern: 2 days remote, 3 days office‑based
About the Client
Liverpool City Council’s Children’s Social Care service provides essential support to children, young people and families across the city. The Business Support function underpins frontline delivery by ensuring efficient administrative operations, strong governance, and high‑quality service standards.
The Role
We are recruiting an experienced Business Support Manager to oversee the business administrative support function across Children’s Services. The post holder will lead Business Support Officers, ensuring high‑quality service delivery, effective performance management, and strong partnership working with operational managers. This role is central to maintaining robust administrative processes, supporting statutory functions, and driving continuous improvement across the service.
Key Responsibilities
Manage, lead and develop Business Support Officers on a day‑to‑day basis
Oversee specific functions and project work in partnership with social care managers
Ensure effective team and individual performance using the Performance Management Framework
Lead on recruitment, training, development, attendance, disciplinary and grievance matters
Contribute to a high‑quality service and communication network for internal and external customers
Promote equal opportunities and non‑discriminatory practice
Ensure compliance with statutory requirements, Standing Orders and Financial Regulations
Support the development and implementation of new technology and coordinate relevant training
Control and monitor cash handling, bank accounts and financial/budgetary systems
Develop and deliver team plans, training plans, business plans and personal plans
Work with operational managers to improve data inputting and recording
Deliver change and improvement aligned to service priorities
Manage file share requests for safeguarding purposes
Approve petty cash, travel and food vouchers on Children’s Liquid Logic
Act as approver/administrator for interpretation and translation services
Manage administration and recording of panels, including trackers for Cabinet Members and statutory reporting
Ensure compliance with information governance, FOI and Data Protection requirements
Undertake training and professional development as required
Candidate Requirements
Essential Qualifications
Relevant management qualification
Essential Experience
Substantial management experience in a Business Support setting within Social Care or similar
Strong understanding of information governance, data protection and FOI
Experience delivering IT solutions and supporting digital development
Experience managing finance transactions and budgets
Experience working with internal and partner agencies to support service delivery
Essential Skills & Competencies
Ability to manage performance at team and individual level
Strong organisational and time‑management skills
Ability to prioritise effectively and meet deadlines
Ability to produce clear, concise reports and management information
Strong negotiation and motivational skills
Ability to work with minimal supervision and demonstrate continuous improvement
Commitment to equality, best practice and high‑quality service delivery
Understanding of and commitment to Liverpool City Council’s Vision and Values